JOLYNReviews of jolynclothing.com

I ordered a suit back in April, to which I exchanged for a larger size because their size guide was wildly inaccurate. Upon receiving the newly sized suit in May, I decided to return it for a partial refund but the refund never showed. I'm out $53 bucks and have nothing to so for it. I'm really disappointed in the way the business has been handling these situations and it's clearly been an issue for years.

The sizing was completely off. I should have bought a swimsuit 3 sizes up. I returned it hoping I could exchange it or get a FULL refund, but that is not possible. I lost $14 returning it, which made me not want to buy another suit. They need to figure out an exchange policy or just give the full refund.

The bottom of my daughter’s bikini got pill in only after 5 wears, she didn’t sit on concrete/rocky pool, rubbing against lane dividers, leaning against the internal surface of the pool or anything like that! Pretty disappointed as they are very expensive so you will expect good quality

UK purchase. Ordered 2 costumes with different fabrics. Also bought two different sizes as never purchased from Jolyn before. Paid £11 per costume in shipping. No choice in delivery just a very expensive delivery cost. Both costumes are poor fitting and fabric does not feel nearly as good quality of some of the other brands. Every other of the many costumes my daughter has is one or other of the sizes I ordered so it’s not like I don’t know what they should fit like! As stated by another reviewer, I then had to pay £9 per costume to return. All in all a very expensive mistake and I will not be ordering from Jolyn again.

I placed 2 orders and was waiting for my suits. Nothing from the company - I then contacted customer service - such strange timing...as I was chatting with customer service, both of my orders were cancelled 10 days after having placed them. How can you accept an order if you can't fulfill it? This is the SECOND time this has happened. Buyer beware...just because you place an order, like one does with normal companies, there is NO guarantee that it will arrive. Totally untrustworthy.

Ordered a yellow suit. When wet it turns grey. The lining shows through. The customer service was useless

Wish I had read this review before I ordered my Jolyns. I have been a loyal customer for the last 15 years, but the last time I ordered something was about 5 years ago, and it lasted me this entire time. I needed an upgrade so while I was home in Canada for the summer I ordered some new suits from the US. Not only was it incredibly expensive, I then got charged almost an extra $100 for duty fees. Now I shook it off and said whatever, Jolyn is awesome, i'll have these suits for the next 5 years...2 months later, after wearing it maybe 10 times, the stitching came out. And i'm not even saying it ripped, because the thread is still attached, literally the thread just came out of it's stitches and I now have a loop of thread hanging off my suit. Clearly something has happened to Jolyn in the last few years, but their fabric is terrible and their customer service is even worse, i've sent several emails which have all gone unanswered. Best advice is to go with another brand that is way cheaper, because at least you won't be paying an arm and a leg for something that lasts two months.

TERRIBLE. I ordered two Jolyn bathing suits to Canada and it cost me over $200 CND. I payed shipping on the website as well. When they arrived, I was forced to pay an additional $30 to receive my item as it was NOT dropped off at my house!!! The bathing suits are poor quality and the size is not accurate! I even sized up!!! The bathing suit was so small it did not cover my entire chest! I even tried pulling it past my hips and it was too short! The material feels so cheap and the stitching was already coming off before trying it on! This is a scam.