Carly
predatory pricing
My therapist was very kind and seemed like she genuinely wanted to help. However, this company feels predatory. I was told with my BCBS insurance, I would have to pay a $40 copay per visit which I was fine with. I was baited into paying my copay immediately, with them threatening to cancel my future appointments if I didn’t. So I added a card, paid my copay, then got a notice that I was charged $184 without my permission. I thought maybe it was a fluke? First visit fees? etc. Then I got billed the same $184 on the next visit. I also felt like my therapist would pressure me into scheduling another appointment each session when I started off saying I wanted two sessions per month maximum. Then I did my research and found out that the therapists lose their benefits if they do not schedule at least 25 sessions per week. When I received an “invoice” for my payments, I found it was literally $184 for ONE session. This is nowhere near what I discussed with intake. Feels like “drive thru therapy” to me. Overall not a good experience and I do not recommend this company.