ReelReel helps you stash money so you can spend it on the things you love. From designer fashion and accessories, to beauty products and furniture, you can now treat yourself to the things you want with your own saved money. Buy with savings. Not Credit.
Reel (joinreel.co) has 234 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
234 approved reviews, newest moderated first
Elyse B.
I just finished my second Reel and I’m in love! I got a Gucci belt 😍👌🏻 They did next day shipping when I asked how long it was going to take, like what?! The customer service is unreal amazing!
Response from ReelFeb 2, 2019
Thanks Elyse, you made our day with your review. Would love to see how you styled your Gucci belt, tag us @joinreel ; )
Shelbi
Extremely helpful and honest customer service! Shania is awesome
Response from ReelOct 24, 2018
Thanks for sharing Shelbi!
Nakia M.
I’m not totally convinced that this company and their process is legit. I’m certainly not impressed with the process after my payments were completed. I honestly now feel that I should have just saved my money on my own, made my purchase, and had my item shipped and delivered in a timely manner! I will consider updating my review when and IF I actually receive what I paid for but right now, I’m not convinced that it will happen! UPDATE: I did not receive my birthday gift to myself and I am extremely disappointed. The package was”left on my porch”, however, it actually wasn’t and probably misdelivered... The reason I decided to update my review and change the low rating is because of Ashley. Although I do not like how some things are done, she has been awesome every step of the way with this! I hope to get a resolution on my issue and get a chance to enjoy Reel...
Response from ReelOct 23, 2018
Hi Nakia, we're constantly looking to improve our service, so your input is very helpful. As we communicated to you earlier this week, your boots are in route. Please refer to the email we sent you with your tracking information. They should be at your doorstep very soon! Please don't hesitate to contact us if you have any questions.
Jennifer M.
Great customer service ! So helpful and quick response !
Customer
I always get great help from the reps. When something is unavailable they let you know and give you an alternative or you can also just transfer your funds to a different reel.
Response from ReelOct 15, 2018
Thanks so much for your review! It's our pleasure helping you own what you love.
Diana R.
The concept is great. Super easy and great to not have to remember to send money, as it just get automatically taken out. It’s more tech issues with the web site that make it hassle. I feel you should be able to scroll “back” and not lose your place from where you were scrolling. Pictures could be better-maybe have more than one picture. The size/color options don’t always seem to work so I’ve had to contact support to see if my size is available and it can sometimes take time to get a reply. Would be nice if you could filter items, or arrange them by price.
Response from ReelOct 15, 2018
Hi Diana, thanks so much for your honest feedback. Our team is currently working on many of these. We'll definitely keep you posted of any future improvements.
Josie A.
Great experience with my first reel will definitly keep using reel !!!
Carolyn M.
I love it... easy and fast
Response from ReelSep 23, 2018
That's what we do. Thanks for sharing ; )