Miroslava
Good oportunity
Everything was good
Response from PapaFeb 4, 2025
That's great to hear! Thank you for sharing your feedback with us. 😊

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,010 approved reviews, newest moderated first
Miroslava
Everything was good
Response from PapaFeb 4, 2025
That's great to hear! Thank you for sharing your feedback with us. 😊
Lauren N.
The app was great at first, loved the flexibility in schedule as well as the pay & bonuses for work. It has now been weeks since work has been available, thankfully I am not in a position where I need the money for my livelihood or I would be livid. I did however turn down a job opportunity for Papa as I liked the flexibility in schedule, not even a week later there are 0 visits and it has stayed like that for weeks. Very disheartening & I feel bad for the folks who were using the app for consistent income. No warning prior advising visits would diminish in the month of January & beyond allowing for other options to be considered during this period. I am very disappointed as I loved helping those who needed it and I can imagine they lose a lot of Papa Pals during this time as people are forced to find other employment opportunities.
Response from PapaFeb 4, 2025
Hi Lauren, we're sorry to hear about your experience, and appreciate you taking the time to share your feedback with us. We're hard at work improving the Pal App and experience for both Papa Pals and our members. In the meantime, our team would be more than happy to assist you with any questions you may have. Please submit a ticket to our team at the link here: https://papa.com/palsupport. Once submitted, be sure to keep an eye out for a confirmation email and other updates.
Aleksandra Z.
I’m happy to be a part of Papa Pal family! It’s amazing program for people! Happy eyes of Papa Members do all my days and I feel appreciated and blessed every time I do it! Thank you for that Amazing opportunity for us to be a part of it!!
Response from PapaFeb 4, 2025
Thanks for sharing your feedback with us, Aleksandra! We appreciate it! 🌟
evelyn K.
I think it is awesome it makes the workers safe as well as the clients everyone cant be trusted these days being that papa has everyone go through a background check makes the clients feel much safer
Response from PapaJan 6, 2025
Thank you for taking the time to share your feedback with us, Evelyn. We always appreciate hearing from Papa Pals like you. 😊
Testing P.
I had a horrible experience trying to onboard to this site. After going through the majority of their steps and uploading my drivers license, I was told that my geographical location was not available via chat help! The app is a very bad app and the training videos only finished 50%.
Response from PapaJan 6, 2025
Hi there, we're sorry to hear about your experience. We appreciate your feedback and assure you that we take all feedback very seriously and all reviews are raised with the relevant team for consideration.
Michelle C.
I adored all of my clients and enjoyed serving them. The training prepared me well with what to expect and how to respond in an emergency. There were a few glitches with the app that need tweaking regarding communication but the intent and heart of the program is excellent and praiseworthy.
Response from PapaJan 6, 2025
Hi Michelle, thank you for all of the great work you do as a Papa Pal! Your feedback is always appreciated by us. 😊
Renee Babette L.
I like helping people, and my time is valuable as well.
Response from PapaJan 2, 2025
Thanks for sharing your feedback with us, Renee! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟
Ashley J.
It was my first and only visit thus far but, I think this particular client and I were a good fit. We chatted easily and laughed with each other like old friends. It was ideal. I took her to a doctor’s appointment and back home. And I really enjoyed being able to do something that I believe helped another human being.
Response from PapaDec 31, 2024
Thanks for sharing your feedback with us, Ashley! We appreciate you and all of the awesome work you do as a Papa Pal! 🌟