Natalia S.
Awesome company and service!
Awesome company and service!

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,010 approved reviews, newest moderated first
Natalia S.
Awesome company and service!
Jordan T.
Great experience!
DJ J.
Great experience and service that I was happy to be apart of keep it up Papa!
Amanda R.
Great experience all around! The pals were thoughtful, energetic, and fun! Amazing experience with their customer service team. I will definitely be using this service again for my grandpa.
Leo M.
I got it for my grandparents. It’s a must have service in my opinion.
Michael
The young lady who picked me up was very clean, courteous, and helpful. I really felt bad for her because she was lost for 15 minutes or so because of an incorrect address and the difficulty of finding the address. However she was mostly interested in being sure I did not encounter any inconvenience because of it , which I surely did not. I intend to use this service again whenever I need transportation and hope to have her or someone of equal qualities fill my request. Thank you
Walter
I can’t say enough about papa. We use papa to transport my 88 year old mother to her job; yes she still wants to work!! After taking her car away 6 months ago because it was becoming a danger not only to herself but others on the road we found PAPA which takes her to and from work 5 days per week. The Papa pals are kind, patient and very professional. Papa customer service is excellent , every time I have contacted them for one reason or another I have been very impressed on how well they take care of their customers. I would recommend Papa to anyone. My mother is extremely happy with this service .
Dennie
Had trouble with timing
Response from PapaJul 1, 2019
I'm sorry we had trouble with timing. Please call us to let us know how we can be better! 1-800-348-7951