Midi HealthReviews of joinmidi.com

I signed with Midi because it advertises working with Health Insurance, specifically my United Healthcare PPO plan. I confirmed this online, uploaded my insurance card and was confirmed as a patient. I had a great medical visit online, I love the HRT that was prescribed, but today I received a bill for the full $250 listing me as self-pay. I assumed it was a clerical error so called and was told that my insurance didn't actually cover it and that I'd been sent an email informing me of this prior to my visit. This is not true. I've checked my inbox and junk folders and no such email was sent, just lots of emails welcoming me and confirming my visit. Had I known I would have cancelled the visit since I can't afford to pay out of pocket. I've just gone on the BBB complaints page and found several one-star reviews with exactly the same story so I now believe this deceitful behavior is standard Midi practice. Do not use it unless you are prepared to self-pay from the outset. Do not believe that they will work with your insurance, even if they appear to confirm that your insurance has been accepted. I don't think they even bothered trying.

They repeatedly send me a $250 "self pay" bill BUT I have insurance. They harrass me with bills but won't answer their phone!!! Can't get a human on the line. Clinician should've said before visit- this is a $250 charge bc we are too lazy to charge your insurance. I had a followup but will not trust my healthcare to a company that can't answer their phone. SCAMMERS

I had a great experience with my provider but I will not continue with MIDI. I provided my insurance information when I signed up but was charged for self-pay. I’ve reached out several times through phone and email and have not received a response. This is frustrating and not something I want to deal with again. I would not recommend MIDI health. Update edit: I did not receive an email explaining anything about my plan not being accepted as stated in their reply. My insurance is a PPO provider Anthem which is a plan listed on their website as an accepted plan.

I had an appt with a RN and she immediately told me the appt would be 20 min and quickly addressed any "diet" I was on and then went straight to weight loss drugs (What?), then Wellbutrin. Finally, after 20 minutes when she realized I wasn't interested in drugs - she went to lifestyle. There was a little information there but not much that I didn't already know. On the website "The Midi Essential Visit gives you ample time for an in-depth conversation" for $250 which is way over the top for an RN who wasn't engaged with what was best for me - I get the business model however there was no feedback loop where I can say how disappointed I was. It feels like a push on drugs and not on how I can best be helped. The RN wasn't very thoughtful and seemed distracted and didn't focus on my medical history (which is a big deal)- I love the concept of Midi Health and at this time I would not recommend the service. I had no idea it was $250 for 1/2 hour with an RN! I won't be paying the full amount or perhaps they can redo the session with a more engaged RN?

What a joke this organization is. They charge $200 for an online appointment with an NP. They tell you that you need a prescription, but then never call it in. Then they try to get you to have a neurological assessment with Neurotracker. They sent a link with a literal 2 minute online quiz, they then send you a surprise bill for $150 for the 2 minute quiz! I left voicemails, emails, no one calls you back… they just keep sending the bills. $350 spent and I got absolutely nothing from MIDI Health. Don’t waste your time or money!

Horrible!!!! Do NOT trust this company! They will tell you they accept your insurance and then bill you 250.00!!! Then no one answers the phone or your messages. MULTIPLE women have the same complaints!!!! My insurance IS absolutely in the patient portal. It was added before my appt. That's how I was told you DID accept it.

Midi! Is a Scam! They advertise false information, they state that they accept insurance. and at your time of registration, they require that if you have insurance, you take a picture of your card. However, they will list you as self-pay and send you an email saying you owe $250. When you try to call them, no response! when you try to email them,no response ever!

First visit went fine. Then I got my bill. They like to brag that they’re in network with BCBS but what they don’t tell you is you’ll still owe close to $200 for one appointment even if you have insurance. Fine, I went ahead and paid the bill. I have emailed them twice now in the last week asking how much future visits would be, and how often I would be required to see the provider. They are completely ghosting me. How can I figure out if this is a good long term solution for me if no one will give me answers? Guess they got what they wanted $$$ and now they are done with me.