Midi HealthReviews of joinmidi.com

Such a shame because we need more women's health options but this is not it. I had a telehealth appt that seemed fine when it happened. But then I get a notice there is a prescription to pick up at my local pharmacy - a prescription for anxiety meds that was never discussed during my appointment. I assumed they just made a mistake, but the provider double and tripled down on the assertion I had done an assessment and we had talked about it. No, we didn't. Not getting anywhere - I get it, prescribing medication wrongly is a huge problem - I contacted support. They also went back and forth and then, while I was waiting for a response, just closed the support ticket without resolving anything. I waited a day to see if they picked it back up or replied to my voicemail, but nothing. I hate to write a bad review of a service that is desperately needed but they are not trustworthy in a field where that is most important.

Not helpful. Expensive. I was hoping for specific, effective recommendations. Spent almost the entire time reviewing the same basic medical history that I'd completed on the forms. At one point, practitioner asked me what options I interested in, without having explained any. I said "I don't know! That's why I'm calling *you.* Advice was vague, with a clear revenue-generating model of booking further appointments. Very disappointing.

Clinically, I have no complaints and I wish I could write a review on just that portion of my interaction with this company. However, the billing department is atrocious and fraudulent resulting in me being responsible for over $1500 worth of labs. Midi keeps saying "your insurance covered it", yes they did, but because they refused to list the proper codes on an initial visit, my insurance determined it was not an included service and subject to my full deductible. I requested Midi to review and sent billing instructions on how to bill appropriately for a well-patient initial visit and they refused to correct their billing. (They only need to add a well patient initial visit diagnosis code on the claim for it to be paid correctly and the billing refuses to update and rebill.)

My doctor never showed up on line. Waited 25 minutes.

Please, please be careful using Midi. I was prescribed progesterone and then given factually wrong information about side effects including bleeding (now checked with two OBGYN and a simple Google search). My blood tests were misread and I was recommended a number if supplements I now discover that I have no need for. After bringing this to their attention I've been offered a free session with someone else and they have 'closed the ticket'. I don't usually write reviews but I am concerned that other people could end up with the same practitioner who is freely prescribing unnecessary medication. --- Update 11 days later: despite the Midi comment on this post the only communication I have had from them is an invoice. On Christmas day.

This is likely a scam. Really positive at first but then there was a pattern of canceling an appointment, a problem with the next appointment that was technical with audio not working on two devices. Then all sorts of messages to amend after I complained that I was being billed for missing this appointment was then having to reschedule a month out … his was after provider rescheduled me. On my last appointment provider was a no show. When I complained I received an immediate response about extenuating circumstances and how sorry they were for the inconvenience… Something is wrong… also land were ordered but they didn’t get the results so I had to upload… I was told to try supplements which I started… so the first appointment worked with a real human. All the messaging to get support with where to do my labs were helpful… I really believe if I rescheduled again it would be another thing . This is not what someone suffering with symptoms needs. Lots of tears

Please beware I am 43 and had mild perimenopause symptoms (weight gain being my chief complaint. Joint pain my second. Not much else) my provider kept upping my dose of progesterone despite me describing feeling anxious “that means you need a higher dose” anyway at 200mg it triggered heart palpitations so severe I went into a three month spiral of medical hell so severe I was referred to get a cardiac ablation. After three months of stopping the HRT (and the literal day before the ablation) my heart went back to normal HRT should not be handed out like candy, should be closely monitored, and in no world should someone be prescribed 200mg of progesterone when they aren’t even in menopause and do not need that high of a dose DAILY.

Their billing is horrible or fraudulent. I have requested multiple times to bill to insurance and yet they are not competent enough to figure out how to bill. I have uploaded my insurance card multiple times, but their system conveniently makes it blurry. I have manually entered all of the information on the card yet they ignore that. DO NOT USE THEIR SERVICE AS BILLING IS UNPROFESSIONAL.