Midi HealthReviews of joinmidi.com

I had my first appointment with Midi the end of June, 2025. The NP I met with changed both of my HRT prescriptions and I stopped sleeping within a matter of days. With an upcomming vacation planned the first week of July, I reached out concerned about my ability to sleep. The NP prescribed Trazodone. When I went to pick it up at the pharmacy, the pharmacist noted that the instuctions on the bottle were very high for insomnia and recommended that I significantly reduce the dosage. I took the reduced dosage the night of 7/1 and spent the next 2 days unable to do much more than sleep. Id spend my vacation with lasting nausea and severe headaches. I reached out to Midi when I got back from vacation and was told that the pharmacy printed the wrong instuctions on the bottle and that they were at fault. When I questioned this and the dosage, I was told a new story about a system error by Midi, additional protocols not being followed by the pharmacy and told that I " needed to get my medical information from a reliable source,if I choose to question their methods and dosage." I not only work with hospitals all over the country, I had the RX instructions reviewed by another Dr. who told me that Trazodone is not recommended for insomnia by the AMA and that the pharmacist likely saved my life. Had I taken the medication as prescribed on the bottle it wouldve resulted in an overdose and hospitalization. As it turns out, the starter dose for insomnia is 25mg. Not the 200 that Midi recommended. The NP from Midi took no accountability for the error,blamed thepharmacy repeatedly and disregarded the severity of the issue, choosing instead to demean me. I was also told that the concern was escalated to Midi leadership, who never contacted me. Please DO NOT USE MIDI HEALTH. Update 7/30/25: Midi did reach out about my concerns..through an auto-generated form and then 2 templated emails that said the same thing almost verbatem. Midi should take concerns seriously and the fact that they address things with auto-generated forms and templates reiterates that true patient care is of less concern than image and revenue.

The clinician came online 20 minutes late and claimed to have sent a message, but I never received it. I tried contacting support, but the line was just an AI recording pushing promotional content. I also sent two emails and received no response. Very disappointing—would not recommend.

Read plenty of positive reviews and an equal amount of negative reviews for this service prior to signing up for Midi. Should have listened to the negative reviews. Firstly, it took over a month to get into see a provider. Once I did, I'm fairly certain the person I was matched with was drunk. She was so strange. I started out by saying the last several times I was given HRT, I was left with debilitating vertigo. She listened, then proceeded to prescribe another round of HRT claiming this stuff was different and pursued NO further testing and asked NO further questions. I felt so disheartened and decided not to go back. My insurance does NOT cover this service so I spent $250 for the same quality of care I could have had for $35 using my insurance and going to a regular old provided. What a waste of time and money. Do not recommend.

Visited midi multiple times, they were absolutely no help completely dismissed by weight gain and other symptoms, dont bother - waste of time

I had a confirmed appointment for 6:30pm. I waited for the clinician for over 45 min and no one ever showed up. No email or text apology. Total waste of time.

My provider has not replied to my urgent messages and it's been 13 days! I sent many messages regarding my medicine a day overdue medical tests. All messages are being ignored. I am leaving the country for the summer and my health will be at risk because they did not renew my prescription as promised.

I went out of my way with work and family to make the 930 virtual visit. I couldn’t connect and by the time I got someone for technical issues, I was no longer able to meet with my provider. So frustrating.

I wanted to have high hopes for MIDI, but to be honest, I should’ve just gone down the street to a basic gynecologist. Firstly, the provider you could tell was sitting in her living room, felt reminiscent of Covid and not professional. I did know that it was an online appointment of course., however, the ‘look’ could be made more professional. I changed my appointment to an earlier date that was available through their booking. My provider was 10 minutes late, she literally said who are you? I had no time to review your paperwork. She complained that they book appointments every 15 minutes and that my appointment was basically thrown on her desk. They say you have an appointment of 30 minutes so at about 10 minutes into the late appointment, I could tell she started getting fussy about time. Hey I wasn’t the one late. I was on time five minutes prior to the session as they require. I was already on hormones est/prog from a previous provider and wanted to discuss ways to feel better. She was fixated on estrogen and progesterone and it seemed that was it. If you are not on estrogen and progesterone, maybe this is the platform for you but if you are already on them seeking assistance., I didn’t find MIDI helpful at all. She did not order any follow up bloodwork, told me that I could be on testosterone however, that would be a different appointment with a different provider and out of her scope. I also was questioning my thyroid, and that was out of her scope also. The whole appointment was rushed, felt insincere, and impersonal. I will definitely not be back if I want that type of care might as well go down the street to any random gyno. Should you choose to proceed with MIDI. I hope you have a better experience than me.