Midi HealthReviews of joinmidi.com

I spent a week trying to get my prescription refilled - I made four attempts and either had no response and then the refill was called into the wrong pharmacy. The lack of response was so poor I missed the scheduled dose of my medication. This has happened to me twice - I will be moving on from Midi.

Horrible experience. You might as well be googling your symptoms. MIDI clinic does not care. They will not get back to you. They will not help you in any way. I have sent them countless follow up messages and zero response in over a week. Awful company and service.

The initial visit was great. The Doctor was very thorough, and we communicated often through the portal. Then before i could get my prescriptions. She stopped responding to my questions. How can a Doctor ghost you and how can Midi let it happen?

Just another money making machine. They were very quick to alert me that my insurance was in network and yet I had to pay over $100 for a 15 minute visit that did absolutely nothing beyond what my PCP and gyn had already offered. But dont worry, they’ll charge you quickly and then send friendly text reminders about how easy it is to make a payment online. So sick of healthcare always putting profits above people.

I cannot express how disappointed I am with my experience with Midi. Navigating perimenopause is already stressful for women and while I applaud Midi for trying to give women access to HRT solutions, my personal experience has been extremely frustrating. I thought something as simple as transferring HRT prescriptions would be easy but you are forced to pay and make an appointment to talk with someone every step of the way. What's worse is you may end up on a visit with a clinician that is not actually licensed to prescribe - and you will be billed for your visit anyway. I'm on appointment number 3 now with no progress and messaging a clinician through the portal that just wants me to pay again to continue the conversation.

I have had nothing but horrible experiences with Midi Health. One appointment I waited for over an hour, only to have it cancelled with zero explanation. I rescheduled my appointment, and when I asked the provider why the previous appointment was cancelled, she acted like she had no idea. I had sent her three messages-which she never responded to. I had my appointment with the provider and she told me she needed to refer me to a different NP who could prescribe a medication that she was not licensed to do. I booked that appointment—three weeks out of course—and when it came time for that appointment, they were having technical difficulties so the appointment needed to be cancelled. The frustration level with this company is a 10. I will no longer be subjecting myself to their incompetence anymore.

I had one of the most frustrating, dismissive, and irresponsible healthcare experiences of my life with this practice. I sought support for perimenopause and HRT, but instead of receiving evidence-based care, I was met with clinical incompetence, gaslighting, and a total lack of accountability. My provider, Danielle Aaron, falsely told me the continuous-combined HRT she prescribed would not affect my cycle. That’s objectively untrue — clinical literature confirms this regimen suppresses menstruation. When I questioned it, citing a doctor and research, she doubled down and blamed it on “natural menopause progression.” She also failed to acknowledge my request to safely adjust or stop the regimen, despite the fact that I never consented to stopping my menstrual cycles. From the start, I requested hormone labs to establish a baseline, which is standard practice before beginning HRT. Danielle dismissed this entirely, saying Midi “treats symptoms only.” This stripped me of informed consent and turned my care into guesswork. Then came a mess with my mammogram: Danielle offered to place the order but had no idea how to handle the callback or write the required follow-up script. After a mass was found, I was left scrambling to figure it out myself. It was alarming to see such a basic failure in women’s health support. When I respectfully asked for a new provider, my messages were routed back to Danielle — who ignored my core questions, sent dismissive replies, and failed to take any responsibility, even suggesting that I pay for additional visits to have my questions answered and her misinformation clarified. Eventually, “Patient Experience” offered a complimentary appointment to address only one of my concerns (low testosterone), with two clinician options at limited times. I replied within 25 minutes, after researching the providers and selecting a time — only to be told it was no longer available and that the clinician “didn’t accept New York patients” (after they had just offered her to me). They then tried to push me into an inconvenient time slot with a provider I didn’t choose. It was disorganized, dismissive, and clearly not in my best interest. I gave Midi Health until the end of the day to respond to the questions and concerns stemming from their provider’s mismanagement of my care — along with how to safely come off HRT or transition to cyclical, questions I had asked Danielle repeatedly, which she purposefully ignored. I made it clear that failure to respond would result in legal recourse. Despite this, Midi chose to ignore my request entirely. As a result, I have begun working with my legal team to address the significant emotional distress, misinformation, and potential malpractice I’ve experienced under their care. In short, I was left with no guidance on how to safely discontinue or adjust my regimen, despite not being properly informed about the effects of a continuous plan. My requests for clinical clarity and a new provider were ignored or rerouted to the same practitioner, who continued to gaslight me. Midi’s model seems more focused on revenue than responsible care — assigning complex women’s health issues to underqualified practitioners and and management with no accountability.

Awful scammers. They will reschedule your pre scheduled appt to some time that you can’t make and then threaten to charge you for cancelling the appt you DIDNT make