Midi HealthReviews of joinmidi.com

I was logged in five minutes before my scheduled appointment with everything completed. No one joined. I emailed support while waiting, and their answer was to refresh my browser and check my camera settings. I called as they suggested, and the person I spoke with couldn't help and said the scheduling team would get back to me. No one ever did. Instead, a new appointment was scheduled for me without anyone checking my availability. When I tried to pick a time that worked, the system made me redo all of my intake paperwork, even though I had already completed it for the original appointment. Midi sent an apology and offered to help me reschedule, but when I tried again, it still required me to redo all of the forms. At that point I decided not to move forward. I was excited to talk to menopause experts, but the missed appointment, lack of follow-through, and repeated paperwork made this a very poor first experience. I'll be finding another provider

Very frustrated was told on chat that I could set up appt to talk to a doctor handling hormones. I could get testosterone cream. I would set up 250.00 apt and then they review my recent blood work. I then could get it for 110.00 plus shipping. I got the call and placed my credit card to pay the 250.00. After having a call found out I can’t get it yet. I have to have another appt with her to then get referred to next person to then see if I am the right candidate for it. Never was told this from the beginning. Then to find out my 250.00 didn’t go through. This whole experience was very unprofessional. If they were honest from the beginning it wouldn’t have been so bad. Very misleading to patient. After talking to her and feeling frustrated she said you decide I have to go and exited our zoom. Wasn’t the money was how this was handled from beginning to end.

I am very disappointed in Midi Health. In the 6 month period that I was with them, I have had 4 NP's! and each time all they want to do is constantly do appointments, and even with health insurance is it around $100 for each appointment. Their communication is very lax as well, I will send an email and it will take longer than 3 days to get back to you, only to tell you to make an appointment. I will not be returning and be forewarned!

Midi markets itself as providing clinicians with expertise in women’s health, perimenopause, and menopause. That was not my experience. My PA told me she was a generalist with a background in urgent care and did not appear to have specialized menopause training or knowledge. My bill was also incorrect. Customer service told me by email that it had been fixed, but it wasn’t. I’ve called repeatedly, only to sit on hold for 10 minutes before hearing, “No support agents are available to take your call. Call back later,” followed by the call disconnecting. At this point, it feels like Midi invests far more in marketing and social-media promotion than in actual patient support. The polished online presence does not match the care or customer service I experienced.

I went through Midi with my insurance and was given a prescription that started working and I was feeling better. I had my follow up appointment and explained to the dr that the pharmacy was out of the prescription and it is hard to find at any pharmacy. I asked if I could have the specific prescription (cream) that they had in stock. She agreed and then called the wrong one (Gel) I sent a message that she responded to telling me to call other pharmacies which I did and cannot find one within 60 miles. My only option is a higher dose at a different pharmacy closeby or the the same does with a different medication at my pharmacy. I write the dr back and asked for the correct medication to please be called in and have been ignored now for a week. Old symptoms are all back and I feel like this was just a huge waste of time and money. I got an AI response I am pretty sure that said they made note of my pharmacy change and then still ignored me. So I am back to feeling bad again and now I am having symptoms that I didnt have before. I would give 0 stars if I could.

They are everywhere today. Online hormone and "menopause" script dispensaries. They're female dominated sewing circles run by RN's and third tier ER doctors that masquerade as medical directors. They know nothing about you, your health concerns, your history, they can't read tests and they don't know how to interpret the patient profile to optimize your outcome. They have a harpie nurse Hatchet that defends the flock of incompetent DEI RN's that are better suited for med spas doing laser hair removal. They bill the insurance and then hide behind sloganeering and "female empowerment" entitlement ultimatums. They literally know nothing. I just found out today that the entire problem I was dealing with was FERRITIN related and not HORMONE related. They throw $3.25 Estrace (horse derived hormone) at you and call it "HRT". STAY AWAY from these frauds and incompetents. They will ruin your health and expose you to unnecessary hormones that will do NOTHING for you. They are not qualified to do what they're doing and will soon be on the other side of a subpoena to defend plaintiff claims when they get sued into the ground. For the most part, the MIDI's of the world are private equity plays. They're hoping they get bought out by a large AI medical concierge practice, make a few million and be on to another online grift.

I left my appointment feeling disappointed. I was hoping to find a provider who would take the time to investigate what might be causing my symptoms, rather than simply prescribing medication based on the symptoms themselves.I specifically wanted to have my hormones evaluated and have a better understanding of what may be contributing to how I’ve been feeling. Instead, I felt the focus was primarily on writing a prescription without first looking into the underlying cause. Would not recommend.

A complete ripoff. First, someone without insurance will pay $150 for the visit. I do have insurance and supposedly in network, they billed my insurance company $250, insurance paid $107 and they want me to pay $142, never disclosed anything upfront. This was for a telehealth consultation with a Register nurse, that do nothing other than read out of script and you could see how she was reading. Then the prescription was never sent to the pharmacy, reached out twice never sent. They billed as medical examination not as a visit.