Midi HealthReviews of joinmidi.com

This group is an absolute joke! I'd give no stars if I could. I have wasted so much time with Midi Health. Firstly, I spent 3 weeks trying to sort out health insurance because they repeatedly gave me the wrong details saying ti was in network but my insurance said it was not ... until Midi finally gave me the right numbers. Then they cancelled my appointment less than 24 hours before the appointed time, I booked 3 weeks in advance. They only offered to reschedule 3 weeks later. I had another appointment booked for one week later for another issue so waited for that appointment, which was today. I contacted their support after the first appointment was cancelled to advise of the issues and they said "My goal is to ensure that your March 26th visit goes exactly as planned so you can finally begin the treatment you've worked so hard to coordinate." I showed up to the call today 5 minutes early as requested. I waited for 20 minutes after the appointed time and no one showed up. I have wasted so much time for nothing.

This was the WORST experience. All they care about is SET AN APPOINTMENT. You can't browse providers or see anything about them it's literally blind luck. How stupid is that?? Being able to choose a provider would be far more beneficial then getting assigned to someone that is not a good fit. I didn't give my phone number bc texts are distracting at work, so my first appointment was cancelled "because I didn't confirm via text" well nowhere did it say you HAD to confirm via text but OK. so I added my phone number and had 14 TEXTS in the next 3 hours!!! The SAME TEXT over and over and over telling me to fill out the paperwork I already filled out. (oh and never once did I get any type of confirmation text, yeah ok) An email to customer service asking why I was being harassed with nonstop texts to fill out paperwork that was DONE got me the answer of "oh just ignore it" how about MAKE IT STOP???? Visit with clinician felt rushed and technical and I absolutely did NOT feel heard or seen, I barely got to ask any questions or address my concerns. I hardly got to talk at all. it was a complete waste of time, I hung up the call and sat and cried for 10 minutes. I do not cry. ever. I should have paid more attention to the red flags in trying to schedule and not be able to choose a provider and the relentless duplicate texts and just looked into another option. So incredibly disappointed bc after all the great reviews (which I now highly question) this was a total and complete failure. This literally broke my heart I had such high hopes for finally getting quality care.

If I could give them zero star I would. The practitioner was not helpful, her children were in the background make load noises downstairs in her home. She accused me of having high cholesterol from lab information from 2015… I’ve been trying to upload my current labs for a week now using their directions. No one has time for this.

I signed up for a MIDI appointment after watching videos and posts about HRT. However, the only option the doctor was offer me was birth control, which I have not done well on in the past. She refused to prescribe me any HRT. I've since gone to a local doctor, who prescribed me progesterone the first appointment and I've feeling great on that. I feel scammed by Midi. On top of that they're billing a mental health screening, which I did not ask for not receive.

I was told my generic appointment would be covered by my insurance, well it wasn’t. I called and their billing department does not speak with people. After leaving a message and sending two emails, they still have not addressed my concern. This false advertising of being insurance supported is ripe for a lawsuit.

They tell you that your visits are covered by your insurance company, they are not even though I was specifically told otherwise. You tried to speak with someone about your bill, they don’t speak to people, I put in two complaints and I’m still waiting to hear back. Incompetent service, and false advertising – ripe for a class action lawsuit.

I specifically stated my purpose for seeking care through Midi upon signing up. I merely needed a continuation of a prescription (non-narcotic or anything like that) that I'd been successfully using for a decade. I figured I'd see what they could do for me as far as hormones go, as well. They charged me $500 total, refused the request that I stated upon joining, and gave me exactly nothing. When I asked them to waive the invoice, they refused and didn't even try to make it right.

I set up an account with his healthcare company for easier access to speak with a doctor. They don’t discuss with you on how much it cost to talk to a doctor, which is a bit sketchy. I received my first bill and the insurance that I have provided had an issue with that. The bill was $150 without insurance for one service. After getting my insurance corrected, they send the insurance company a bill and they received an $80 credit. I then received a notification that my new bill was ready and now my service that they’re charging me is $250 they subtracted to $80 and now my new bill is $170. This is a complete and utter scam. How can you charge me more because I have insurance.