I am being charged for 2 NEW PATIENT appointments back to back, as if you can be a new patient twice! That does not make sense! The worst part is trying to get a hold of a human being in billing to try to resolve the issue or have the bill run by my insurance. You are stuck with an email for “support “. But get no such service! Worst mistake I made contacting them.
Response from Midi HealthMay 6, 2026
We're sorry to hear this! We've requested some additional information from you so that we can look into this.
LJ
Lindsay J.
Dismissed by provider
I had an appointment with Angela Collier, NP, a Midi provider on March 20. I was excited to chat with someone regarding my peri menopausal symptoms and changes that I have noticed in my body in the past couple of years. Her advice and dismissal of my symptoms was again disheartening. She told me to exercise, watch what I eat and minimize alcohol and caffeine (already do those things and have for a while, but still experiencing changes). I was also told by her that because I wasn't having hot flashes, I wasn't experiencing perimenopause.
I have met with my GP as well as my gynecologist (both women), and have felt rushed and dismissed when discussing changes and symptoms that I have been experiencing. I told my GP that I had had some anxiety, fatigue and exhaustion and she prescribed me an antidepressant, and then when I was in my appointment with my gynecologist, I felt that she was rushed when I was asking my questions about hormone levels, possible hormone replacement therapy and changes that I'd noticed.
Super tired of being dismissed by doctors/NPs regarding my symptoms. I FEEL different. I might not be experiencing specific menopause symptoms, and my hormone levels are borderline, but there's definitely SOMETHING going on. Take some time and actually listen and care about what the patient is saying.
I would rate my Midi appointment a 1/5
AS
Ashley
Do not recommend
Do not recommend, after checking with my insurance that I was covered for GLP-1 they did not run my insurance properly stating that my policy was expired, it is not expired. I was under the belief that I would be paying a co-pay for a normal doctors appointment and received a bill for 9 times that. On top of that after my appointment, I was told they would be in contact with me. They ended up never replying to my message trying to get my insurance situation fixed and charged me as if I don’t have insurance. This is a scam do not go through them!
Response from Midi HealthApr 29, 2026
Hi Ashley, we've requested some additional information from you, so that we can look into this!
ER
ERM
The whole goal of the call seemed to be…
The whole goal of the call seemed to be to write me an Rx for HRT. No lab work ordered. Just straight to HRT within 5 minutes. No other options offered.
Response from Midi HealthApr 27, 2026
Hi there, we would like to look into your experience more and have requested some additional information from you to do so! Thank you.
CA
Carly
Terrible- Drug pushers
Terrible. I kept seeing Midi on social media, so I thought I'd give it a try. I had very 1st visit yesterday. My main concerns are weight gain and hair thinning due to perimenopause. Without being sent for bloodwork, I was prescribed HRT. When I got off the call I looked up the prescriptions. To my surprise, the side effects are bloating, weight gain and hair thinning.
I my opinion, Midi is just another company getting rich on prescribing drugs, that could possibly make you worse.
Response from Midi HealthApr 22, 2026
Hi Carly, We’re sorry to hear this was your experience. We’ve requested additional information from you so that we can look into this further and have someone reach out. Thank you!
CU
customer
Unfortunately my experience was quite…
Unfortunately my experience was quite negative. 3 appointments and thousands of $ later, I am no closer to getting the help I sought. Customer service promised to address my concerns but didn’t so it was a waste of time, money and hope.
Response from Midi HealthApr 20, 2026
Hello, We’re sorry to hear this was your experience. We’ve requested additional information from you so that we can look into this further and have someone reach out. Thank you!
AC
arlene C.
horrible experience PSTD
I was so excited for my Midi Health visit, but it ended up being a $250 mistake. The practitioner literally cut me off while I was describing my symptoms, telling me she only wanted to hear the "top two." Menopause doesn't work that way—it affects your whole body. It felt no different than a standard, dismissive doctor's office visit. Between the lack of empathy and the fact that they don't perform labs, I feel completely taken advantage of.
*** have not heard from Midi only response is the reply below. They have NOT reached out.
Response from Midi HealthApr 14, 2026
Hi Arlene, we're sorry to hear this. We've requested some additional information from you so that we can look into your experience further. Thank you!
MI
Michele
You cannot get in touch with them
You cannot get in touch with them. If you experience any technical difficulties or have questions, no one answers you and it is impossible to get a person on the phone. I’ve had trouble setting up my account and I can’t get in touch with anyone and no one gets back to me. I met with a doctor and it was a pleasant experience but I have questions since the visit and I cannot get anyone to respond back to me or help me with my issues. Waste of my time. Don’t waste yours
Response from Midi HealthApr 14, 2026
Hi there, we're sorry to hear this. We've requested some additional information from you so that we can look into your experience further. Thank you!