Join LaylaReviews of joinlayla.com

I had a package that showed it was delivered but I did not get it, I messaged the company and at first they were delayed in a response, when I inquired about a follow up they were quick to respond and now are in the process of shipping me a replacement. Very appreciative.

I previously(Jan 19 2024) posted a review which I need to update. Since I voiced my frustrations Layla customer service has been excellent. Meds are pricey but they work! It took a couple months to fine tune, but overall I am pleased v

I have done great! The worst part for me was the shot. 3 months in and 25 lbs. Yes it does make you feel full, so don't plan on spending a lot on food. So many times, what I made for dinner, half was for lunch the next day. About 2 weeks in I started to get slightly nauseous, nothing bad. So I am almost done (planned on losing 30) but if ever I need it I know its there. Almost forgot, i did stop for 2 weeks and DID NOT gain weight.

My mom used this company and the first month she lost 19lbs and so she ordered her second month and all of a sudden hit a wall which she should not have hit so soon. We believe she was given a placebo. She emailed the company and received no response back. I ordered from this company too but as soon as I realized that they had no way of contacting them other then email and the patient portal seemed a bit sketchy like a two year old designed it I immediately stopped payment with my bank.

I"ve been using them for several months, and I think the semaglutide is a placebo or just plain water. I've had no appetite suppression, and no weight loss. What a WASTE of money

Semaglutide shipment was received in a melted ice pack, which apparently sat at a UPS station over the weekend. Not a 2-day delivery, as they mention. The solution is probably just water, not actual medication, or had become ineffective since it was not temp controlled during shipment.

I have to say that my experience with Layla was nothing short of a nightmare. After joining and receiving my first vial, I quickly realized that any questions I asked took literal days to receive a response. To make matters worse, my first vial was shorted by a week's dose, and it took forever to get a response from anyone at Layla, their website. Messaging system and email is the only way to reach them. There is no phone number listed. It was like pulling teeth to get customer service from them. When I finally received a response, I was promised a free vial to make up for the mistake. But even after a week of asking where that was, I received a response that basically said "Oopsie, we are getting this out today". Unfortunately, it never came, and I actually never heard from them again. It's abundantly clear that they don't value their customers or their business. I even contacted the compounding pharmacy (Nova) for an update on my prescription but received no response either. It's unbelievable that a company can be so unresponsive and unprofessional. Ultimately, I had to file a dispute with my bank and received a refund. I would never recommend Layla to anyone. Save yourself the headache and find a company that cares about its customers.

This company has never sent my product. 297.00 later and no product. No phone numbers, no one will call back!!! Super mad about it!!!