At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
joinfridays.com
Website
joinfridays.com
Category
Personal Care
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I started Fridays with high hopes. Though they started me on a very low dose, they upped it after 2 weeks. At my 2 month mark they said they would up the doseage as I did not lose any weight for the last 2 weeks. I was quite happy.
I did receive my package however it only contained needles and alcohol swabs. No medication. I messaged the team asap and they responded they would take care of this immediately...
That was 2 weeks ago. No medication, multiple messages that say we are working on this, multiple messages that say we will escalate this (clearly they have not) multiple phone calls and still no medication. I have of course paid for 3 months and only received 2 and I they are telling me they can't refund me only replace the medication...ok but you haven't.
I have been without my tirzepatide for a week and am due tomorrow for my next dose. I am beyond frustrated.
Kelly
Response from Fridays HealthAug 13, 2026
Hi Kelly, we’re so sorry you’re missing your medication and for the stress this delay has caused. We're investigating your case to fix this right away and see why the replacement hasn't reached you. Please email us at [email protected] so we can prioritize your shipment and follow up personally.
-The Fridays Team
MR
Monique R.
Excellent service and support
Excellent service and support. The documentation is thorough and helpful. The shipment arrived within a week of signing up. My consultation with the nutritionist was really good and the information provided was excellent. I would definitely recommend Fridays to anyone wishing to start the GLP1 journey.
NU
Nuntiya
Medication Refill Delayed 13 Days without customer service response
I paid for 6 months of medication upfront, and my first shipment arrived on time. However, after the refill, it has now been 13 days and my medication still has not shipped.
I have repeatedly contacted you through messages, but I have not received a response from an actual person. Instead, I keep receiving the same AI-generated response saying that my medication has been approved and is getting ready to ship. That information is clearly not accurate because nothing has actually moved forward, and I still do not have my medication.
I have now been without my medication for almost two weeks, despite paying for a 6-month subscription upfront. I need someone from your actual customer service team to look into this personally and explain:
* What exactly caused the delay?
* Where is the mistake or issue?
* What is the current status of my medication?
* When will it actually be shipped?
* When should I realistically expect to receive it?
Response from Fridays HealthAug 13, 2026
Hi Nuntiya, we’re so sorry for the delay with your refill and the frustration caused by our automated messages. We understand how critical it is to stay on track and are looking into this shipment right away. Please email us at [email protected] so a member of our team can personally resolve this for you.
-The Fridays Team
RA
Rob A.
The Dr was knowledgeable and articulate.
The Dr was knowledgeable and articulate.
JH
J. H.
Unfortunately very disappointing
The entire experience has been incredibly frustrating. I joined almost 6 weeks ago and haven’t been able to take a single dose of medication yet. First order never arrived. The second order was delayed by FedEx for 2 weeks and arrived warm. Then spent weeks waiting to be “advised” by the pharmacy about the safety of that med and never heard back. The third order was approved almost a week ago and has not yet shipped. I paid a good deal of money up front and so far have received zero usable product in return. That said, customer service is always fairly prompt, kind, and considerate. Just never able to find any true resolution and it feels as if I will never be able to actually get things started. When I should be approaching two months in, which is so upsetting. Growing increasingly hard to stay patient after so many weeks of waiting. Not at all what I expected from this journey.
Response from Fridays HealthAug 21, 2026
Hi Jonna, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with not receiving your medication order in a timely manner. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Fridays Team
MI
Michael
I want to make a review about Friday…
I want to make a review about Friday Health. I wanna tell you my journey started on July 9th, 2026. I ordered the medication, ordered six months. They charged me 500 and something dollars. Then they took out 149, I believe it was, to see the provider, or vice versa. Next thing I know, I waited and waited and waited. Did not get any medication. Then I called. They told me it was an issue that the provider mistakenly did something, and it didn't go to the pharmacy. Okay? I waited two weeks. Nothing. I waited all the way to July 29th. On July 29th, I called back. Nice young lady answered the phone. She put me in contact with a provider. Provider fixed whatever issue they had, told me it's good to go. Still no medication. Waited, waited, waited another week. Then I called last Thursday. On Thursday, talked to them, talked to the manager. Manager tells me, this is crazy that you don't have your medication. I understand. If you don't have your medication by tomorrow, which is Friday, which was last Friday, if you don't get a notification that it's on the way, I will give you a full refund. I said, a full refund for everything? Because they're telling me I can't get a refund even though I'm getting nothing. She said, yes, because you got nothing from us. Next thing you know, Friday comes. All I'm getting is AI-generated notifications that we're researching it. Nothing happens. I just got off the phone at 1:26 with the customer service person, who's telling me that they see the notes about my refund. They still don't know what's going on with the medication. They wanna put me to billing, which billing is only gonna tell me what they said I can get, but they're not gonna talk about that the customer service agent already told me I was gonna get a refund. I'm going in circles, and the lady said, well, do you want the medicine or the refund? I want the medicine. But if I can't get the medicine ASAP, I want a refund. People, stay away from this company. Especially disabled vets, if you're going through something and you gotta deal with this company, they will cause you more stress and anxiety. I don't know how they are in business and not taking care of their customers. All they do is just appease you with a chat that's AI-generated, but you get no help. The customer service people are really nice, but they are no help. No one knows what to do. And if the pharmacy is the issue, the pharmacy should be fired. But I would not recommend anyone using Friday Health.
Response from Fridays HealthAug 11, 2026
Hi Michael, we’re deeply sorry for the stress you’ve faced regarding your medication and refund. This isn’t the experience we want for you, and we’re escalating your case to our leadership team right away. Please email us at [email protected] so we can prioritize your resolution and make this right.