Fridays HealthReviews of joinfridays.com

Response from Fridays HealthApr 24, 2024

Hi Ashley! Thank you for taking the time to provide your feedback. I am truly sorry to hear about your disappointing experience with our nurse practitioner. The level of care and engagement you described is certainly not up to our standards, and I understand how this can affect your trust in our service. Please be assured, we are addressing this immediately. I am reviewing this incident personally and will ensure that all communications and prescriptions promised to you are fulfilled without further delay. Furthermore, we will evaluate and reinforce our training programs to better reflect the high standard of care and professionalism we commit to our patients. I would greatly appreciate the opportunity to rectify this situation and restore your confidence in our service. Please contact us at [email protected], so we can ensure that your concerns are handled promptly and to your satisfaction. Thank you once again for your honest review. It is only through feedback like yours that we can improve and better serve our community.

Response from Fridays HealthApr 26, 2024

Hi Danielle! Thank you for the feedback and being a part of the Fridays family :)

Response from Fridays HealthMay 12, 2024

Thank you for your stellar review! We're excited to continue supporting your journey and helping you achieve your health goals.

Response from Fridays HealthMay 12, 2024

We're thrilled to receive such positive feedback! Thank you for your trust and commitment to Join Fridays.

Response from Fridays HealthMay 12, 2024

Thanks for your fantastic review! It’s a joy to support your health goals, and we're glad you're with us at Join Fridays.

Response from Fridays HealthMay 12, 2024

We really appreciate your fantastic feedback. Thanks for choosing Join Fridays and sharing your experience!

Response from Fridays HealthApr 25, 2024

Hi Patty! Thank you for being patient with our startup woes! I am truly sorry for the errors and confusion regarding your prescription and the subsequent challenges you faced in getting these issues resolved. Ensuring accuracy and reliability in our prescription process is absolutely critical, and it's clear we did not meet our own standards or your expectations in this instance. We are actively working to improve our internal systems to ensure that our doctors have accurate and complete records of all previous prescriptions and that any changes are tracked and verified carefully. This is to prevent any similar mistakes in the future and to build confidence in the care we provide. I appreciate that you've noticed improvements since the initial issues; however, we understand the importance of completely restoring your confidence in our service. Please feel free to reach out to us at [email protected] if you have any further concerns or need additional adjustments to your treatment plan. We are here to ensure that your experience is seamless and supportive going forward. Thank you once again for your patience and for allowing us the opportunity to correct these issues. Your feedback is invaluable as it helps us improve and ensure a better service for all our patients.

Response from Fridays HealthApr 26, 2024

Hi Mia! Thank you for sharing your detailed feedback and for your patience through the challenges you encountered. We are glad to hear that our customer service team was able to assist you promptly, even outside of regular hours. At Fridays, we are committed to ensuring that our patients receive the support they need, whenever they need it. We apologize for the inconvenience you experienced with the licensing issues during your travels. We appreciate your understanding as we worked to align with state regulations and ensure your care continuity. It’s great to know that our asynchronous form has added convenience to your experience! We're also thrilled that you enjoy the content and live sessions that Sina hosts on TikTok. We believe in the power of real-time interaction to enhance community support and provide valuable information. Thank you for being a part of our community and for your constructive feedback, which helps us improve and better serve you. Should you have any more suggestions or need further assistance, feel free to contact us at [email protected].