Xxx
The woman who did my first appointment…
The woman who did my first appointment did not appear to want to answer my questions or talk through the process. She was very short and I did not feel like it was worth my money.
Response from Fridays HealthApr 25, 2024
Hi Ashley! Thank you for taking the time to share your feedback about your first appointment with us. I'm very sorry to hear that your experience did not meet your expectations, particularly in terms of the interaction with our staff. We aim to provide supportive, informative, and engaging service to all our patients, and it's clear we fell short in your case. Your feedback is crucial for us to improve. We take concerns about our staff's conduct seriously and will address this internally to ensure all team members provide the level of care and engagement that we expect and that our patients deserve. We would appreciate the opportunity to make this right for you. Please reach out to us at [email protected] so we can discuss how we can improve your experience moving forward and ensure that your needs are met more effectively.