Fridays Health Reviews | Read Customer Reviews of joinfridays.com

Fridays Health Reviews | Read Customer Reviews of joinfridays.com

Fridays Health reviews

4,428 approved reviews, newest moderated first

Pamela
Apr 30, 2024
Don’t waste your money
The process was never completed to get my medication. I had to message and wait for a call to tell them. They don’t even have a phone number to call. I was on the program for 2.5 months and only received medication once. Terrible service
Response from Fridays HealthApr 30, 2024
Hi Pamela, we are truly sorry to hear about your experience with our service. It is our priority to ensure that the process of receiving medication is smooth and reliable, and it seems we fell short of that commitment in your case. We sincerely apologize for the inconvenience and frustration caused. Please reach out to us directly at [email protected] so we can address this issue as quickly as possible. We are committed to making sure your concerns are resolved and that you receive the medications you need without further delay. Thank you for your patience and for bringing this matter to our attention. We are here to help and ensure that you receive the support you need.
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Brenna
Apr 30, 2024
I highly recommend Friday's is an understatement!
My experience with Fridays has been beyond amazing. The team is SO supportive and caring! No matter why you are starting your journey, the Friday's team will work to support you in every way possible. The membership includes a bunch of great opportunities to learn and grow, as well as make new friends in the community! The Fridays TikTok community is also amazing and a great place to share your questions, experiences, and feedback. In conclusion, the Friday's team is the supportive friend that everyone needs in their wellness journey!
Response from Fridays HealthMay 10, 2024
We can’t thank you enough for your kind review. We're excited to continue supporting your wellness journey at Join Fridays!
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Storm
Apr 30, 2024
Confusing and not easy to do business
There needs to be a clear timeline available when signing up. The information provided by the provider and the emails received don't align which seems suspicious. You pay monthly for something that takes more than 30 days to occur, which puts the business ahead always.
Response from Fridays HealthApr 30, 2024
Thank you for taking the time to provide your feedback. We sincerely apologize for any confusion regarding the timeline of our services. We aim to ensure that all information is transparent and consistent, and we regret that this was not your experience. We appreciate you pointing out the misalignment between our provided information and the emails you received. We are currently reviewing our communication processes to improve our clarity and consistency. Regarding the billing concerns, we understand your frustration. We strive to align our billing cycles with our service delivery to ensure fairness and satisfaction. Also, please keep in mind that you have access to all of our coaching sessions from the moment you sign up with us. Please reach out to us directly at [email protected] with any specific concerns or questions you have, and we would be happy to address them promptly. Your trust is very important to us, and we are committed to making this right. Thank you for your patience and for bringing this to our attention.
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Kristyl
Apr 30, 2024
Comforting working with a reputable organization the cares about their patients!
Very easy to get started and the Doctor visit was thorough; I was able to ask all the questions I had and received answers for everything. Looking forward to continuing my journey with JoinFridays.
Response from Fridays HealthMay 10, 2024
We're excited to continue this journey with you :)
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Adriane
Apr 30, 2024
appointment needs to be on time.
appointment needs to be on time.
Response from Fridays HealthApr 30, 2024
Hi Adriane, thank you for your feedback, and we apologize for the delay you experienced. At Fridays, we understand how valuable your time is, and we strive to maintain punctuality in all our appointments. We regret that we did not meet this standard during your visit. Please rest assured that we are taking your feedback seriously and are looking into ways to ensure better time management to prevent future delays. We'd appreciate an opportunity to discuss this further with you and see how we can make things right. Feel free to reach out to us directly at [email protected]. Thank you for your patience and for helping us improve our services.
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Amy
Apr 30, 2024
My appointment started about 10 minutes…
My appointment started about 10 minutes late with no acknowledgement of being late. I had rushed home to be on time. Sometimes a simple "Sorry" goes a long way.
Response from Fridays HealthApr 30, 2024
Hi Amy! Thank you for sharing your experience with us. We sincerely apologize for the delay in starting your appointment and the lack of communication about being late. You're absolutely right—a simple apology can indeed go a long way, and we regret missing the opportunity to acknowledge the inconvenience caused to you. We are addressing this internally to ensure our team better communicates and manages time, so your experience can be smoother and more respectful of your schedule in the future. If you wish to discuss this further or have any suggestions, please don't hesitate to reach out at [email protected]. We value your feedback and are here to make your experience better. Thank you for your patience and understanding.
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Leslie
Apr 30, 2024
Join Fridays
Join Fridays. Has named brand and compound weight-loss drugs. They are easy to get a hold of with wonderful customer service. The medical practitioners are friendly, knowledgeable, and above all have compassion. I have had a very positive experience. My initial appointment I was given the option to get a compound while I waited to see if insurance would approve. Well my insurance did not approve any of the medications Friday put prior authorization for. So I am glad I took that option. Been on semaglutide for about 3 months and I am doing great. I love that they have you get and submit blood work. The process with them has been an overall positive experience.
Response from Fridays HealthMay 10, 2024
Your wonderful feedback means the world to us. Thank you for being such a vital part of our community here at Join Fridays.
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Katie
Apr 30, 2024
It has not been a smooth process for me…
It has not been a smooth process for me so far. I’ve reached out a few times there has been some confusion with my medications and it still has not been resolved. I have reached out for help still waiting on a reply from last week.
Response from Fridays HealthApr 30, 2024
Hi Katie, thank you for taking the time to share your experience. We are truly sorry to hear about the confusion and the issues you’ve encountered with your medications, as well as the delay in our response. This is certainly not the level of service we aim to provide. We want to resolve this promptly and ensure that your concerns are addressed effectively. Could you please send us another message at [email protected], or if you prefer, we can contact you directly at a time that suits you best. We are committed to sorting out these issues as quickly as possible and improving your experience with us. Thank you for your patience and for bringing this matter to our attention. We are here to support you every step of the way.
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