Emily D.
Horrific Customer and Patient Support
While I appreciate that Friday's makes their medicine offerings affordable by offering payment plans and mutiple tiers of medications, this company has some of the worst organization of patient charts and customer service I have ever had the displeasure of working with. They constantly put wrong dates in my patient chart which then determines and messes up my ability to submit a refill request when appropriate, and has forgotten (thrice!!!!) to fill a refill request until I get online after their 5-7 business alloted time-line and ask where my refill is. It's genuinely so irritating and once my prescription is up in a few months and I can either completely terminate the service or renew, I will certainly be terminating everything and never look back.
Response from Fridays HealthSep 22, 2026
Waiting without a clear answer on when something will arrive is not how this should go, and we're sorry. This is being looked at properly — we've opened a case from this review, and a member of our team will follow up directly.



