Precious W.
Sad and Very Dissatisfied
I had high hopes by coming to Friday's, however received nothing in return. Yet they have taken my money a year supply of my hard earn cash. What have I received nothing but a run around. I sent in all of the information as required and yet no delivery of meds. Each time I have spoken or been emailed from a different person or appointments have been cancelled. I just get back that I need a pre-authorization. I am not going through my insurance company because they will not pay for it. Another member of Friday, said I need a specialist but didn't say for what. They are quick to take your money but not quick to respond and get you started on your meds. I am sad and very disappointed on how this is being handled. This has been going on since October 6, 2025. No, on has yet explain what I need. I've sent in my primary care doctor's email and mailing address, office phone and fax number. I do NOT have a specialist as they keep referring to. I will be requesting a refund because as of today, I still have not received my meds. I am going trying one more time to deal with the company. Before I started dealing with them I researched and I heard good things about the company but I have received nothing but negative feedback from the company I keep getting the runaround about the meds. And every time I talk to someone is someone different. The manager was supposed to been calling me I've never heard from a manager at all. When I set up a meeting face to face to talk to someone it's always a phone call, or they would cancel on me. I'm just trying to get the situation solved. I have sent you all of my medical information I have copied all of my medicine that I am taking I do not know what else to do to solve the situation or to get the meds that I need. Very disappointed with the company.
Response from Fridays HealthNov 20, 2025
Hi Precious, We’re truly sorry to hear about your experience. This isn’t the type of service we want anyone to go through, and your feedback helps us improve. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. -The Fridays Team



