customer
I placed my order was approved
I placed my order was approved. They told me that the order went to the pharmacy on the sixth and as of last night it has not even been confirmed by the pharmacy and it’s been over the 10 day shipping and I see a lot of people online so now I’m going to be speaking my truth. All this time later, I had to file a dispute with my credit card company. I’ve been able to get a hold of a few people. I have two different customer service lines and I keep getting the runaround so I had to put mine into dispute. I have text and such stating that I had put my claim in dispute. I got a call that they said they canceled it. They were gonna send me an email they never did. I have sent them text notices and saying that that was my legal notice that I wanted them to cancel it was in dispute with my credit card company. I kept after them and they told me that it was gonna be canceled. Then they said they’re gonna wait until the dispute is done. If this matter is not resolved, I will be taking it to the Attorney General’s office of the state of Massachusetts for fraud.
Response from EmbodyJul 18, 2026
We sincerely apologize for the frustration and inconvenience you've experienced with your order and the communication issues. We understand how disheartening it is to face such delays and difficulty getting clear answers. We are truly sorry that our service did not meet your expectations.


