EmbodyReviews of joinem.co

Very disappointed with the company overall. Poor communication and medication request was just sitting at the pharmacy for 6 days with no progress. Doing refills would be a disaster because they take way too long to process through the pharmacy. Never got the meds and cancelled my order all together and went to a different company that had my meds delivered within 72 hours. Customer service reps were nice but the overall experience was horrible.

I’ve lost my appetite and cravings! I’m only on day 7 and lost 10 lbs!

I order get an email saying it's being to the pharmacy. 4 days later I try to contact because I hadn't received anything as to when I might receive my medication. I got a form letter telling me the very same thing I received now 5 days earlier no date or update at all. A few days later I got a ups notice that it was being shipped next day air and would arrive on the 11th. The promptly shipped it half way across the country in the wrong direction. This medication gets shipped a ice pack. Which barely lasts overnight. So I get my medication 4 days later. The bottle when we received it was 84°F Ithe outside Temps for the 4 days were all in the mid 90's to over 100° . That means the Temps in the trailers were 120 to 140+ degrees in temp. All I wanted is for them to send a new one. But no; they literally said that because ot was only in high Temps for 4 days instead of 5 days to go ahead and inject said medication. Like anyone in the right mind would ever do something so stupid..

Smooth easy vetting process with quick shipping, thorough usage instructions and affordable price.👍🏻

Never got meds

The patient portal was slightly difficult to find (the link is in one of the emails you get sent after ordering) however once I did my questions were answered almost immediately and they were so nice!

I signed up on July 3rd. The company says it delivery window is between 7-10 days. It has been two weeks and nothing has processed or sent. I reached out to customer service but they don't provide any useful information, just excuses. They aren't even proactive about about updating on delivery. They send tons of emails about everything but order status. I was a little suspicious of buying something I found on Facebook to begin with so feel like I was duped. I had to pay upfront too so now I have try to get my money back before they charge me for the next 30 day supply.

If I could give a 0 I would. Can't reach anyone with a question, and when I did she said I wasn't in the system. They'll look into it and get back in 48 hrs. So who sold me these meds from where? Instructions are confusing and had a question. Quick to take your money and no customer service.