EmbodyReviews of joinem.co

Andrea was great! Very attentive and very helpful. Very understanding of the situation of the wrong medication being sent and fixed the issue. Thank you!

Great experience

It took a minute to connect however the visit served its purpose. We did get disconnected but the provider called right back.

The provider herself was great.

Everything started off well. I had a video visit with the nurse and was approved. I got a tracking number for my medication and also a text telling me that it would be delivered between 10-12 but it didn't come until 5:20pm. I immediately opened the package and it was warm. Ice packs were melted and warm as well. I scanned the leaflet inside the package and filled out all of the information for Boothwyn Pharmacies. I heard nothing from them. Called Embody and after a 45 minute wait was transferred to another dept that put in an escalation request for the pharmacy to contact me to tell me if the medication was safe. I've heard nothing. I emailed Embody again and have heard nothing. I Googled Boothwyn Pharmacy and found that they have been fined $1 million for having medications in unsanitary conditions. The US Food and Drug Administration cited "serious deficiencies" in their practice and they placed their license on probation in Oct 2025. After reading into this, there is no way I am injecting myself with this medication even if it did maintain temp. Why is Embody doing business with an unsafe pharmacy? I wish I would have never signed up with Embody at all. Buyer Beware! This is a scam. Side note- my daughter ordered her medication the day after I did and has never received her medication. A label was printed and that is all. *Update* I spoke with Grace at Boothwyn and she advised me not to take the medication as it is unsafe. Heard back from Embody who told me that they talked to the pharmacy and the medication is safe to use- only because it was delivered in 48 hours. Ridiculous

I joined a month ago. Got my first script pretty quickly. When I singed up, they were very much available for questions. Now that I’m on my 3rd dose and having absolutely no affect from the medication, getting someone to respond to emails is impossible and callling is a joke. I’m still waiting for a call back just to make an appointment which won’t be for 3 days, I’m sure, in order to talk to a nurse about my dosage. I am beyond frustrated!! Ready to cancel after my next script is gone. I have not lost an ounce and the appetite has not changed nor the food noise. I’m paying 129.00 a month for nothing!!

the doctor was very nice !!

The doctor did amazing! However, on the dashboard it said that I had missed my call and that was not true. I did try to call in to say that I did not miss a call, but I have a 58 minute wait time to tell somebody that. The doctor was just delayed. For future, I think that on the Dashboard, instead of saying missed call, which did not happen, it should say that the physician is delayed and will be calling you momentarily