EmbodyReviews of joinem.co

It was very well

Very good so far in my 2nd month. Good communication, good vials strength so far, prompt deliveries. I was previously paying $300/month and that was A+ service. This is a solid B in service. Now that I've been on GLP1s for over a year, I know what to expect and don't need as much hand-holding, so I'm good with saving over $200/month.

Everything was very easy to navigate. Everyone I talked to was very friendly and not pushy at all. I love how informed I've been just on day 1!

Love that I talked with a nurse practitioner…..they are the best!! Very good experience, can’t wait to get started!

Feeling that my needs mattered

Very nice and down to earth. Answered all my questions and offered solutions.

Not being able to request an increase on the patient portal when the provider I met with made it seem like it was that easy. They make it extremely difficult to get a hold of someone and get answers, they like to give you the run around.

I gave Embody 2 stars because my experience has been extremely disappointing so far. I signed up on Thursday, and despite stating that my card would not be charged until a prescription was sent to the pharmacy, my card was charged immediately. Communication has been nonexistent. I have sent multiple emails and have not received a single response, even though they state emails will be answered within 24 to 48 hours. I have also spent 2 to 3 hours a day waiting on hold trying to speak with someone. If you choose the callback option, no one ever calls back, despite being told they will hold your place in line and return your call. My prescription was sent to the pharmacy four days ago, but it still has not shipped. The pharmacy does not have a live customer service option, only voicemail. The company advertises that medication is typically received within 3 to 5 days of signing up. Based on my experience, none of the timelines or communication promises have been accurate. At this point, I am genuinely concerned. I understand delays can happen, but the complete lack of communication and failure to follow through on what is advertised is unacceptable. I hope my experience improves, but as of now I cannot recommend Embody.