EmbodyReviews of joinem.co

Great med at a great price

I am really enjoying embody and am thankful to begin a healthier lifestyle.

Embody App for GLP1 meds is a Scam and fraud. They take your money and do not deliver any product. They refuse to refund any money paid. They are thieves and liars. They are a scam and fraud. DO NOT RECOMMEND.

The doctor took time to talk to me. Gave clear expectations and advice on what to do.

My first call with the healthcare provider was quick and easy. She answered all my questions and explained my plan well.

This company is a disorganized mess. They have system issues that cannot recognize the difference between billing address and mailing address and refuse to refund me my money because they shipped my package to the wrong address. They made me try to chase after FedEx to change the routing of my package myself to correct their error and when it wasn’t possible they continued to refuse to replace the order. It’s been over a month since I’ve last heard from someone even after about 6 emails I sent following up. They are a money grab and are ethically questionable because they are playing games with prescription medication that people need for their health. I am initiating a dispute with my credit card company to reverse the charge. Stay far away from them.

Good product. Helpful staff.

First two months were great! I was shocked at how quickly and efficiently everything was going. These past two months have been fraught with delays and terrible customer service. I was given different excuses from different customer service people - including one who told me there was a payment issue. My payment had been processed for 5 days and my medication had still not shipped. I was encouraged to call the pharmacy directly, but they could not provide me with the contact information. They said this information should be in my portal, but it is not. I had already discarded the packaging's because I had used all the medication. I did some research and found the pharmacy and called them. I was told they had a backlog. My prescription was filled, but had to go through quality control prior to shipping and there were 2,100 other orders in front of me. They were nice enough to expedite and I received my medication the next day - 5 days late. This month, I’m having the same issue and the pharmacy is not even answering their phone. It’s insane for medical professionals to prescribe medication to be taken on specific intervals and for the supplier to be so nonchalant about meeting those timelines. I’m shopping competitors to see if are more reliable.