EmbodyReviews of joinem.co

Everything was explained and I know what to expect

I paid for my GLP one on July 17. Had 2 video calls and several phone calls. Let me say I had already been on GLP one and was at the highest dose. They told me they couldn’t get the highest dose without a higher cost and they had to farm it out to a different place to have it compounded. I was fine with that. I accepted the slightly lower dose at 12.5 seemed like it was worth it at the time and that it would be easier for them to procure. I had already paid $380 for a three month supply I sent in my prescription bottle pics and on video and they took so long to process photos that I sent them several times and redid a video call and an additional phone call that I was on for an hour that they never sent me the medicine. It finally went past the 30 day mark of my last prescription issue so then they proceeded to tell me they were sending me the second highest dose instead, and then I would have to work my way back up to the higher dose. I then proceeded to tell them to cancel my membership because all of this has been such a cluster and that it wasn’t worth it at all. They were clearly trying to get me down to the lower dose because I believe it cost them less money. The whole process was just a mess. It wasn’t worth leaving my old provider.

I thought the video conference call was very easy. They asked a lot of questions and I thought they were very helpful and knowledgeable.

The initial appointment went great, however I had an issue booking an appointment. But very happy in the end.

Great experience

She answered all my questions and concerns

It was quick and professional.

Horrible customer service. Placed on hold longer than a person has the ability to wait(several times). I still have not been able to talk to someone.No options in the app or online to fix the problem yourself. Email communication gets no response.