beau H.
RUN!
RUN! Do not pay these clowns. FIVE missed 'appointments' and counting in only 3 days. They tell you it is video, and no one gets on. Then they tell you a provider will call, and they say I never joined the video call. Probably 6-8 calls into customer service with a 'promise' that my case has been escalated. Still a total of ZERO calls from Embody. Absolutely comical. I wish I would have come to TrustPilot first. Now I am hoping I can get a refund.....
Response from EmbodyAug 25, 2026
I’m sorry we’ve made this such a frustrating experience. You deserved much better communication and follow-through. Having five missed appointments, making multiple calls, and still not getting the call you were promised is incredibly frustrating. I can understand why you’re upset and why you’re now asking for a refund. You shouldn’t have had to keep calling just to get someone to follow up. I’d like to look into what happened and help get this resolved. - Embody Team


