Sandy D.
Good
It was really good

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Sandy D.
It was really good
Steve D.
Professional and helpful
Shari E.
Provider was courteous and professional
Marie H.
It was a wonderful experience, she explained everything
CJ
Buyer beware, this place is quick to take your money, but not quick to resolve any issues!! if I could give a zero I would. Order prescription at 8/15 received nearly empty bottle on 8/20 I called on 8/21 was told a ticket was issued, would hear back, 24 to 48 hrs I heard nothing by Tuesday 8/25 called again. Same ticket we're escalated was told again, 24 to 48 hours friday 8/28 ,still no callback i called again. They escalated my ticket once again, poor customer service when there is an issues or questions about percription received. Finally received a text message today 9/2 and spoke to someone. The fact it took nearly 2 1/2 weeks to get a call back, is ridiculous! I canceled my service. I will be looking for a different company to use.
Response from EmbodyAug 31, 2026
We’re truly sorry for the frustration and disappointment you’ve experienced, especially after receiving a bottle that appeared nearly empty and then having to repeatedly follow up without receiving a timely resolution. We understand how upsetting it is to feel that you paid for medication you’re unable to use and haven’t received the support you expected. We’d like the opportunity to review your order, the reported issue with the vial, and your refund request so we can better understand what happened and address your concerns. Please reach out to our support team with your account and order information so we can look into this directly. - Embody Team
TXGIRL
Customer service reps are off shore only ready from a script, They can never transfer you to a manager or someone who can properly address your compliant, they just keep repeating themselves
Response from EmbodyAug 31, 2026
We're sorry that your experience with our customer service left you feeling unheard and as though you were receiving repetitive, scripted responses. You should be able to get clear answers and have your concerns properly addressed, especially when you’re asking for help with an unresolved issue. We appreciate you taking the time to share this feedback. We’d like the opportunity to review what happened and make sure your concerns are addressed appropriately. Please reach out to our support team with your account details so we can look into your experience directly. - Embody Team
Lori B.
They really want everything to work well and be safe for you
Valued Gaia M.
On time. Professional. All concerns addressed