EmbodyReviews of joinem.co

I've been using Embody for 5 months. The process was quick and easy. I like the fact refills can be requested by phone or portal. Customer service has always resolved any concerns promptly. The Support/Doctors respond quickly too. Also, no unexpected price increases. The shipping is very fast. Once pharmacy has my prescription it is overnight shipping. If there is a delay the carrier will state that. You will get a better outcome with any customer service when you communicate and talk respectfully. I love Embody ❤️

I have not loss weight.. a pound for a month is like water weight only.

Listening and caring about problems I have

Absolutely terrible customer service. I have now reached out 5 times and have gotten nowhere. Was supposed to have a call with a clinician no one called. The medicine isn't working but yet I can't get any support to figure things out. I am almost on my 3rd dose. 24/7 customer support they say , what a joke. Never again will I buy from this company. Cheaper is not always better.

My provider listed to what issues i was having and worked with me to ensure i had a spot on treatment plan

Great service

Made my first 3 month order. Been emailed daily that the order is experiencing pharmacy delays. Felt like I got duped in the initial order. They made it sound like I was getting 3 months for the intro rate, and not the 1 month ÷ additional 2 months. But this was me not being quick witted. After reading ALL THESE reviews I completely regret my choice to use embody. Please ship my order and ship it correctly.

Embody charged me $129 for my Tirzepatide refill, never sent the prescription to Strive Pharmacy, and is now ignoring my emails to cancel and refund. Support and customer care is really bad and almost non existent. I have initiated a fraud chargeback with my bank. Continued since I cannot reply to Embody's reply. I have emailed numerous times with my invoice showing paid $129 August 18 for my refill, my refill intake form was filled out August 19, NP prescription and when it was sent to Strive Pharmacy. Payment invoice, refill forms, photos, medication intake form are all on my portal. EXCEPT a shipped prescription to 8.5 mg Tirzepatide/Glycine/B12.