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As I was getting started with this program my mother was declining and dying. I tried to reach out and got “I am sorry you are going through this” platitudes but not a “let’s help hold you up while you go through this” which would have aligned more with what they tell prospective customers. I had zero impact from the supplements, and believe they missed completely with their assessments on me. There is no individuation of protocols for clients as there should be. We are not the same. This program just locks us all like cattle into the one plan they have as if it fixes everything for everyone. When I reached out for help, I found out they provide lip service with no actual assistance. I feel scammed, tricked, manipulated. I advise anyone looking at this to find a local naturopath and work one on one to get your health back. I am stuck paying off more than I was told it was for longer than I ever wanted. Do not make my mistake.
Response from Elevate Health and Wellness LLCJan 22, 2026
We’re very sorry to hear about your loss. Going through the decline of a loved one while also addressing your own health can be incredibly overwhelming, and we truly empathize with how difficult that time must have been for you. Our goal is always to provide thoughtful support and clinically guided care, and we regret that your experience did not meet your expectations. While our programs are reviewed by licensed providers and designed to support many patients, we understand that every individual’s needs are different, and we’re sorry this approach wasn’t the right fit for you. We take feedback like this seriously and use it to improve how we communicate, support, and care for patients—especially during emotionally challenging circumstances. If you have any remaining questions or concerns regarding your account, we encourage you to please give us a call at (833) 669-2112 or email us at [email protected] so we can review them directly. We wish you healing and the very best moving forward.