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Elevate Health and Wellness LLC (joinelevate.com) has 304 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
Elevate Health and Wellness, joinelevate.com
Website
joinelevate.com
Category
Personal Care
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 5% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Joinelevate.com has been one of the best decisions I’ve ever made for my health. The entire process was seamless and professional.
I started using Tirzepatide through their program, and it has been remarkably easy to incorporate into my routine. The medication is simple to use, and the results speak for themselves. I’ve lost 20 pounds in just 2 months and I'm excited to get down to my target goal.
More importantly than the numbers on the scale, I just feel great. My energy is up, my routine feels manageable, and I finally feel like I have control over my health journey without feeling restricted or starved. The team has been wonderful, supportive, and professional. If you're on the fence about starting, I couldn't recommend them more!
TB
Terri B.
I absolutely love this company, now lower pricing too!
I absolutely cannot rave enough about Join Elevate, the bad reviews have to be for another company as I believe there is another company with a similar name. I have been with Elevate for over a year, lost 65 lbs and the customer service response is within seconds to 5 minutes via the chat so that is impressive. Before their now lower pricing I switched to another online provider with much lower pricing for the highest dosage of Tirz that I am on and had horrible communication and my order showed up with no notice and the ice was completely melted, not so good in the Texas heat! I switched back to them knowing I would probably pay more but knowing it was a company I can completely trust and rely on was worth it. Imagine my surprise that when I logged in their pricing has dropped below to about half of what I had been paying so that made me so happy.
Once I received my order and it was from a different compounded pharmacy that usually sends mine and the package was hot and the ice packs were leaking. I sent Elevate a picture and chat and they immediately sent our a whole other order from my pharmacy I usually got it from (Empower) at no extra charge and told me to keep the other order as an inconvenience! I would rather go with a company I know stands behind their product, has great customer support and I trust. You cannot go wrong with them guys.
TI
Timi
Quality, Transparency, Integrity.
I have been a customer of Elevate Health and Wellness for over two years uninterrupted. I am seeing reviews on here that are either fake or they’re confusing with a different company. I have lost over 80 pounds and kept it off. I have always had prompt responses. My medication has always come on time. One time a year and a half ago I had a misunderstanding and the owner of this company called me himself from his cell phone. That’s how professional and caring this company is. I will never buy my GLP-1 anywhere else because trust, care, and integrity are just as important to me as my health. I hope this helps someone who is just trying to find the right company to purchase their GLP-1.
MN
misha N.
⭐ My Honest Experience with Elevate
⭐ My Honest Experience with Elevate — Not Recommended
I would personally not recommend Elevate based on my experience.
Initially, the coach showed interest in understanding my routine, meals and lifestyle. However, over time, I felt that the proactive involvement reduced considerably.
Some of the issues I experienced:
• Diet plans were not changed regularly based on progress. Changes generally happened only when I specifically requested them.
• I often had to figure out meal changes on my own instead of receiving proactive guidance.
• The level of coaching and interest I experienced initially was not maintained consistently.
• My experience with the sales process was disappointing. I felt that some expectations were set during the sales/renewal conversations that did not match my experience after subscribing.
• As an online service, it was difficult to identify a clear person responsible for resolving subscription or service-related concerns.
• Response times for concerns were very long, and I had to follow up repeatedly over email.
• Most importantly, I did not see the expected results in terms of weight loss despite being on the program.
• I also had concerns regarding the refund process. Some aspects of the refund policy were not clear to me at the time of purchase and became apparent only when I actually raised the refund request.
Overall, I feel the post-sale experience did not match my expectations, and I did not receive the results or level of support I was expecting.
My advice: Before joining or renewing, please ask very specific questions about diet-plan changes, coaching support, response timelines, cancellation and refund policies, and what happens if you don’t get the expected results.
Based on my personal experience: I would not recommend Elevate.
#Elevate #CustomerExperience #HonestReview #Fitness #WeightLoss
Response from Elevate Health and Wellness LLCSep 22, 2026
Hello, we’d like to clarify which company your review concerns so your feedback reaches the right team.
This profile belongs to **Elevate Health and Wellness LLC at joinelevate.com**. We are separate from, and not affiliated with, **Elevate Now at joinelevatenow.com**.
Please check the website on your booking confirmation or receipt. If it shows **joinelevate.com**, please email **[email protected]** so we can investigate the communication, subscription, and refund concerns you’ve raised.
If your experience was with **joinelevatenow.com** or another provider, we’d appreciate you removing this review from our profile and posting it on the appropriate company’s page.
Please keep any personal or medical information private.
AG
Alvernell G.
I wouldn’t recommend this company to…
I wouldn’t recommend this company to anyone the medication they giving you something that you’re not supposed to have and it don’t work you’re not losing weight with it and they keep hitting your bank account once a week. I am about to have my lawyer to contact them because they are highway robbery and the medication does not work. They won’t call me. I didn’t love my number. Tried to call and never hear from no one. So you can try yourself and see how it worked for you and see how I hit your bank account. It’s up to you, but I’m getting ready to call my bank. They have robbed me long enough for something that did not work and I told them nothing work they sent medication that wasn’t wrapped in nothing cold. The medication did not work and they did not try to return my money back or anything so they study hitting me up every week
CO
Clint O.
I've never had an issue
I've never had an issue. I feel like the people that do, it's because of user error. They've always checked up on me and made sure everything was okay. Even to see my progress. Last time I used it I lost 40 lb. In 12 weeks. If you're not losing weight it's because you're not doing something right. There's no way that you stay in a caloric deficit and workout three times a week and lose no weight. You are lying about what you are doing if that's what you are telling people....
JI
Jenyn I.
NEVER AGAIN!
This is the 2nd time giving Elevate Health a chance to help me lost weight. I won't do it again. I read the reviews of everyone who praises Elevate Health and wonder why is this NOT the case with me. No one reached out to see how I was doing, my weight loss was little to nothing and that was with me working out 3 times a week, and cutting my calorie intake. I don't understand it, and I opted for the more expensive medication so I'll be paying for something that didn't work, NEVER AGAIN!!
MM
Mansi M.
Hopeless
I enrolled in the 6-month Elevate Diet & Wellness Program (₹21,000), a program that was marketed using Indian actor R. Madhavan's name and image. Based on my experience, I found the service highly unprofessional and deeply disappointing.
I was promised an onboarding call within 24–48 hours. Instead, I received it only after 7 days and only after making repeated follow-up calls to the person in charge. (Taken plan on 10th June. Onboarding call on 18th June)
During the one-hour onboarding call, I clearly explained my lifestyle, including my Monday fasts and religious fasts such as Ekadashi and Poornima. Despite this, after another delay of two days, I was sent what appeared to be a generic diet plan starting on a Monday, completely ignoring the information I had shared. It felt like a standard template rather than a personalised plan.
Before making the payment, I had specifically informed them that I would be travelling and would need my plan paused. I was assured this would not be a problem. However, after payment, I was told they would "look into whether it was possible." This was completely different from what had been promised before I enrolled.
The fitness coach contacted me only after three weeks on June 3rd. By then, I had already lost confidence in the service.
When I decided to withdraw, I referred to their advertised claim of a "100% refund if you're unhappy." Instead, I was informed that ₹4,000 would be deducted as administrative charges for the onboarding call, dietitian, and fitness coach. Considering the delays, the generic diet plan, and the lack of timely coaching, I do not believe these charges were justified.
In my experience, there was a significant gap between the promises made before payment and the service delivered afterwards. Communication was poor, timelines were repeatedly missed, and the refund policy did not match my experience.
I cannot recommend this program based on my experience and would advise prospective customers to read all the terms and conditions carefully before enrolling.
Response from Elevate Health and Wellness LLCSep 22, 2026
Hello, we’d like to clarify which company your review concerns so your feedback reaches the right team.
This profile belongs to **Elevate Health and Wellness LLC at joinelevate.com**. We are separate from, and not affiliated with, **Elevate Now at joinelevatenow.com**.
Please check the website on your booking confirmation or receipt. If it shows **joinelevate.com**, please email **[email protected]** so we can investigate the communication, subscription, and refund concerns you’ve raised.
If your experience was with **joinelevatenow.com** or another provider, we’d appreciate you removing this review from our profile and posting it on the appropriate company’s page.
Please keep any personal or medical information private.