BelleReviews of joinbelle.com

Fast responses.

Love Belle and my whole experience. They are priced well, organized, and have great customer service.

I love that it’s not all at once a requirement to upload information. I don’t have time for that but I love that this is making a difference in my life! I love that I can go in and chart my doses when I have time.

I first heard about Belle while watching videos on YouTube. I was using tirzepatide from a budget Telehealth and wasn’t interested in switching Telehealths. They did have deals for other longevity products that I wanted to try, so I signed up for Belle. At check out, I realized I didn’t use the correct sale code, which was a letdown. It was around the time the Crossing was merging with Belle, but Belle was also between old/new portals, so I was confused on which portals I was supposed to log in to see my order. I almost gave up on using Belle! Belle’s customer service has been very patient with me and helped sort through this mess! I realized I had unsubscribed to text and emails, so I wasn’t getting updates on my treatment. Once the portal issues were resolved, I started my first treatment of MIC-B12 until my personal doctor told me to stop. I informed Belle’s care team as soon as possible, and they were really good about updating my future treatments to reflect my intolerance. Belle did their best to work with me. I later ordered Glow cream and tirzepatide. I did have an issue with tirzepatide because it was coming from New Life Pharmacy, and my vial had floaters. I was so scared to use my vial. Honestly, I couldn’t even see any floaters in my vial until my husband put his special watch repair glasses on. I informed Belle’s care team about my concerns again, and they came through! They replaced my vial free of charge! Belle has relieved my anxiety and has been truly amazing to work with. They have so much valuable education for patients, and the money you pay for your treatment with no membership is worth all the money! From the medication, the customer service/care team, great patient portal that shows after-visit summaries, shipping notification, treatment management that is easy to delay or cancel, needle instructions, and receipts for FSA. Everything has been very thoughtfully planned out! I’m very happy I decided to switch to this Telehealth. I was on Reddit and shopping deals, so believe me when I say switch because I jumped from 10 Telehealth/pharmacies, so I know different questionnaire/ordering process, portals, and customer service! This telehealth is worth it!

The follow-up is great, and my orders have been accurate. The portal is easy to use, and I have had zero issues.

I really wanted to love Belle, and I’m still hoping my experience gets better, but unfortunately, my first order has been pretty frustrating. I placed my order on October 9th after deciding to switch from Zepbound to compounded tirzepatide. Since I was already on treatment, after I was told about a delay with the pharmacy , I made it clear that receiving my medication on time was important to me. I completely understand that delays happen, and honestly, the delay itself isn’t even my biggest issue. It’s how everything was handled. My order sat under pharmacist review for days, then I was switched to a different pharmacy, and my prescription was changed to include L-carnitine, which I hadn’t originally chosen. And as of today, October 18th, it’s still under pharmacist review with the new pharmacy. Throughout the process, I reached out for updates a couple of times, because I didn’t want to be annoying. While everyone was polite, most responses felt generic, with apologies but very little information or reassurance. I never really felt like there was any urgency, even after explaining that I was worried about interrupting my treatment. In the end, I had to arrange a backup prescription of Zepbound at an additional cost just to make sure I wouldn’t miss my dose. ( I didn’t pick my prescription up yet because I’m still hoping my Belle order will arrive in time, even though I find it hard at this point) I understand that Belle doesn’t control everything that happens at the pharmacies, but I do believe they are responsible for keeping their customers informed and helping find solutions when things go wrong. I signed up for a six-month plan because I genuinely wanted Belle to be my long-term provider and after doing a lot of research, it really seemed like the best fit. I’m still hopeful things will improve, and I’d be happy to update this review with a more positive experience in the future.

Great customer service!

I really like having belle support made me feel safe!! This journey for me has been a surprising one full of hope and over all a sense of wellbeing I have been slowly losing weight but loving this new way of living healthier way of living for sure!!! Feels great getting text messages to guide me along thank you !!!