Amble HealthReviews of joinamble.com

I have been using Amble for about a year or so and things have gone well up to this point. I signed up for the 3 month supply to save money and it was to go out June 27, but nothing so far!! I have reached out to the doctor and support, but neither seem concerned with me or the fact that I have not received my medicine and I am out! Not good business. They charged my card on June 27 and sent me a message that they had sent the prescription to the pharmacy. Then about a week later, they sent me another message that said they had sent it to another pharmacy for expediting. Still, NOTHING!!! This is crazy. I have reached out to my bank to dispute the charge. I will not "donate" to this company. That is what it appears I have done. No service and no medicine!! No one will answer any of my messages either. Strange, why is there no contact phone number?

They charged me for $765 on a sunday, I messaged them same day to cancel/change the Glp medicine.. ofc they were closed. The next business day (Monday) i was told due to their policies they cannot cancel the order and no refunds can be issued. 3months of tirzepitide resulted in 3lbs weight loss. That is why i wanted to change medications.

Edited review: Delivery time was better, took a star away because my delivery was shipped with little to no care from the pharmacy. It was poorly packaged and WARM. I let Amble know- they clearly aren’t bothered that a temperature controlled medication arrived warm. I’ve been with Amble for several months. Recent deliveries were painfully slow and my prescription arrived warm when it did arrive. Responses to my messages have been historically slow. I decided to stay for one more try. The re-order and check in process was GREATLY improved. My meds have been very effective and I have little to no side effects with compounded Tirz. I want to love Amble so my fingers are crossed that I get this next delivery without the most recent delays.

Unlike many companies, Amble charges you immediately when the Doctor OK's a prescription. Most companies don't charge you until the medication has been SHIPPED. I have tried many times to contact them through their messenger. Amble has made it nearly impossible to communicate with them. I'm sure this is on purpose. How about a chat feature with a human?? I have sent them messages that never get answered or get some BS answer by a BOT. Oddly, the best communication method I have found is to message the Doctor! The only reason I give them 2 stars instead on 1 is that so far I have EVENTUALLY been able to get my medication. I advise watching your credit card charges from them CLOSELY. I have been billed before and never received the med, so contest the charge with your credit card company if this happens.

So far, I’m on the third week of semiglutide and it is not working. Next week will be my fourth week. I don’t know what happens next. If they increase the dosage? There is no telephone number that you can call and speak to anybody.

The shorted on one of my orders and they have not done anything about it.

Terrible customer service. They do not reply to ANYTHING. They have hired "double the staff" since taking over 2 other companies..... but service is worse. Here you go folks. Call 888-511-5391. I have been waiting for 3 weeks for my medication that they have already taken the money for, but no product and I am weeks past due on taking it. I will say I gave them 2 stars because I have lost 65 +/- pounds since I started about 10 months ago. The medicine works ... only if you get the product. I have had nothing but issues with their customer service since a few months after I started.

I have been getting semaglutide from them for 5 months with few issues except a dosage variation which made me finish my medication before the end of the month. I have not had an injection in 2 weeks. Then month 6 arrives but in totally different packaging. The ice pack is completely thawed and the medication is warm. I have sent at least 6 messages in the last week.to ensure the safety of using it. I researched it and found that it needs to be verified with the pharmacy that compounds it. They do not publish any phone #s. I keep getting automatic responses that they are very busy. Like who isn't. And they check their messages in the order they were received. Sorry, that's BS. You are in the medical field. Those messages need to be prioritized! I am so pissed. Now I am on my 3rd week of no medicine. Will it even be safe to resume at the dose I've been prescribed? I will probably never find out. Save your money and use another company that has a legit customer support team