Amble HealthReviews of joinamble.com

Amble has good prices but pray you have no issues because they will not help you. They have no phone number, and their idea of customer service is annoying you with canned replies until you just give up.

***Edited to say Amble did reach out & offered every possible way to help that they could. I appreciate that they addressed my concerns about the temperature & took the time to respond. I am so frustrated. My medication was shipped via FedEx on 10/19 and I didn't receive it until 10/22 & it arrived HOT. From what I understand, the tirz cannot be kept at a temperature of 86 degrees. I have no way of ascertaining whether it reached 86 degrees but I do know it literally arrived hot. Now I cannot use it and when i message customer support, or message my doctor, or message their Facebook page, or email the service desk. I am getting nowhere because they are reading but not responding. I am completely dissatisfied with their customer service. If you do decide to join AMBLE hope & pray you have no issues because they will not be addressed. Also trustpilot does not allow folks to put their email address in reviews but AMBLE has my email on file.

Amble is a scam. There is no phone number to call and speak with rep only online chat. They don’t respond half of the time. My husband has been on shot at .75 for 3-4 months and the doctor sent out .25. Told us there is $100 fee to cancel. Asked for his prescription and we sent it in. He had been spacing his dose out to make it last longer and prescription had ended less than a month ago so would only give him the .25 and sent it before we could decline it.

Customer Service Representatives are very unprofessional. I unfortunately requested a refill by mistake and I started a chat that same day the agent responded to my chat but didn’t try to help me. Instead I was told I needed to finish my first treatment before ordering a refill. Which I explained that’s the reason I had started a chat. Then I didn’t get a response. They let the prescription go through to later tell me they couldn’t cancel it because their would be a $100 cancellation fee. Not once in the chat did they explain anything about a cancellation fee. If they would have explained this to me I could of decided what I wanted to do. But they went upon themselves to decide for me. So if you plan on joining amble be very careful on what you click by accident because they will not refund you even though you let them know on time.

The pricing on the medication is good. You had better hope you do not need any customer service. Only option is messaging on their website. Sometimes you get a response other times you don’t. You also get multiple made up answers. Each rep seems to make up their own answers. Will never directly answer a question.

Completed the online questionnaire, waiting to talk to doc and have it reviewed. Within seconds my debit card was charged 289 three times! My bank blocked two charges but allowed the third one. When I told them I wanted to cancel, they shipped the meds and said I agreed to three months delivery at 289 each. Very unscrupulous business practices. 10/10 don’t trust

I initially considered joining Amble two months ago but decided against it. However, due to a recent shortage of supply, I was forced to try again. When I returned to their website, I encountered multiple issues. The system would not allow me to re-enter my information, repeatedly prompting me to pay instead. Despite these frustrations, I proceeded to put the correct medication dosage in my cart and checked out. Unfortunately, when my order was processed, it was for a different product than what I selected. I contacted the company within five minutes, hoping to correct the issue before the order was fulfilled. However, I was met with unhelpful responses and runarounds. I stressed how important it was to receive the correct dosage, as the lower dose would be completely ineffective for me. Despite my efforts, the medication was delivered, and instead of the 15mg I requested, I received a 10mg bottle. To make matters worse, no one at the company is responding to my messages. They were quick to take my money and process the order, but when it came to addressing the problem, they completely failed. This experience has been incredibly frustrating, and I believe this company is a scam. I strongly advise others to avoid doing business with them.

I uploaded both photo and copy of previous prescription to continue a prescription from another telehealth. They gave me the wrong prescription and their service is “does not exist” there was a bot of no help, and when I found an email to try, after no response I tried again with their messenger. One of their affiliates on social, who said they were service, very rudely told me if you ask again you go to the back of the line. Very soup Nazi! I guess I have to dispute w credit card.