Amble HealthReviews of joinamble.com

I have been using them since Jan of 2025; they were fine for the 1st few months. Because of the good service for the first few months, I decided to buy a 6-month supply in May. They did send the 1st half like they were supposed to (although a bit delayed) the 2nd half should have been sent on 08/07/25 yet as of 08/26/2025 nothing has been sent and they ignore all communications asking for updates. I am not sure what happened, but this company and their customer service have gone down the tubes. Please be careful before you use them!!

I was doing well on the first formula that was sent to me and then when I I renewed they added B3 to the formula. No one advised me, or asked me.. well, turns out, I have an allergic reaction to the B3. So every week I do my injection and the reaction lasts for a week. Red, itchy, and a large welt but Amble doesn’t want to send a replacement without the B3. Customer service and getting ahold of the doctor team is like pulling teeth.

I previously had a 5 star experience for most of 2024 and half of 2025. That was, until May of 2025. I ordered my refill, and did not receive it for 4.5 weeks! Customer support really lacks. I received only Ai responses until an influencer/partner reached out on my behalf from a post I made asking for help/opinions in a Facebook group for amble. I eventually received my meds. No apology, no compensation for it taking 4.5 weeks. Fast forward to last week. I ordered my refill. They took the money right away. Still says pending, still no message from the DR confirming. Maybe things changed? Maybe not? Hopefully my message asking for an update will be answered next week. They were great before. I referred multiple people...(8 friends, didn't know they had a referral system though) I won't be referring until there's a change. I'm willing to change my review back to 5 if things change. The ball is in your court Amble. Make this right

I really enjoyed amble for about a year. There are some challenges with communication as everything is through IM, but overall it worked. Things changed when i signed up for 6 months to get the discount and they sent me product with new dosage amounts and medicine was red. No notice that the red is “B12” - i am not comfortable putting a red mystery “medicine” in my body. I should ah e been informed of the change and the reasoning for the color. I have reached out requesting a resolution and to cancel membership and have yet to hear back.

Started out great but has gone way down hill! They say you have 24/7 support but that a total load of crap. They have no phone number to call and it takes before you get a response. My meds came hot! It was supposed to be delivered on a Friday according to tracking but showed up with a melted ice back and mess warm to the touch on the following Tuesday afternoon. We have 90 degree weather and not enough ice was used. If you google it, it says it’s not safe to take. When I reach out for help my DOCTOR tells me to reach out to customer service. Now the doctor took at least 3 days to respond and an additional 3-4 from the the costumer service. I was told it’s fine! I got 3 months and that’s a heavy price for warm meds that may not work now. I don’t even know if it’s safe because my doctor still has not said yes it’s good to use. I’m very upset at how the company has started to handle things and I would recommend using another company more reliable.

The customer service is just non existent. The medication seems to be working and it is a decent price but clearly the trade off is terrible customer service, which can be important when dealing with prescription drugs. There is no phone number and the "@ support" messenger takes days to respond. Most recently, I was reaching out to "@ support" as soon as I was emailed that my credit card had been charged without any sort of MD check - in. The drug subsequently arrived without my ever hearing back from "@ support" (and again, with no physician check -in). There needs to be a much better way to contact Amble, especially when you are first notified that another shipment is upcoming / pending (because they make it clear that once shipped, there is no recourse).

Never received my order and I was on 5mg they sent starter dose never got a refund or a new shipment paid another month to see if they will give me the next dose over 5 will see if they don’t I am going somewhere else

So far, 1 week no medication. No reply to messages. Check out BBB complaints! In the past companies I used (Layla & Empower) I received the medication in 2-3 days. I chose this because it was cheaper but now I regret it!