Amble HealthReviews of joinamble.com

They have the worst customer service. They took money from my account for a refill that was never even ordered. I tried for weeks to either get the refill or a refund. They refused to refund even though I never received any refill. I had to end up disputing the charge. They use bots for customer service, this was the worst experience.

Long informative review. I have been with Amble since 2/24. I had been very happy with the program until I realized my dose had been changed without my request. From the beginning I have been in control of whether my dose went up. I filled out monthly check in questionnaires and in that questionnaire you are asked if you want to go up or stay the same, every month. Last September (9/24) I realized I was on 12.5 dosage and requested to go back to 10 on my October questionnaire. I received 10 for the month of October and from then on when I got to the question asking if I wanted to go up or stay the same I responded with “stay the same.” Now to be transparent here, I had so much confidence in the team I was working with I didn’t look carefully at my November Rx, I assumed I was getting the dose I had requested for October of 10 mg. Fast forward to June 2025, I finally looked closely at my Rx and realized I was actually receiving 12.5 mg. I went back and searched the notifications I had received from Amble and realized my dosage was increased back to 12.5 in November 2024. In February I purchased a bulk order so monthly questionnaires are no longer coming, I believe I just received my next questionnaire for the final 6 months of my bulk order. I reached out to Amble several times to try to find out how the dose got switched back from 10 in October to 12.5 in November and I started receiving messages about how busy they were and that my message would be responded to in order. I waited for at least a week with no response so I sent another message and was sent a very scolding response stating that by requesting an update I would be resetting my call on the list prolonging my response even longer. I wound up reaching out to an affiliate who also couldn’t get me a copy of my questionnaire and I was informed that it was the “doctors” discretion that bumped me back to 12.5. I don’t buy that one bit. After being 100% in control of my dose, now the “doctor” decides I need to be at 12.5? Someone made a mistake and if they’d just come clean on that I may not have taken the time to write this negative review. I’m stuck with this company until the end of my bulk order but then I’m done with Amble! I no longer have confidence in their ability to be honest.

They stole over $300 of my money!! One shipment of my medication got lost. Never even left the pharmacy as you can track your shipment. It took them over 2 months to even figure out that they needed to send a new shipment and here I am 18 days after it says it was delivered and it was not. Even on the ups site, there is no check mark next to delivery as there is next to shipped etc. They steal your money and will not issue a refund when you receive nothing! It also takes days and days for anyone to message you back. Sometimes weeks! This company is terrible and again will steal hundreds of dollars from you! I suggest going elsewhere.

I have had a horrible time with Amble, no one ever responds to the "message board", you can not physically speak to someone and no one cares that your credit card was charged for 3 months supply and you only received 1 month

My medication arrived hot and unusable, and the company refused to replace or refund it. They even canceled and restarted my order without asking me. Terrible service many better companies out there. Do not recommend Amble.

Do NOT use Amble, they double charged me and gave me the run around via email and never provided an alternate contact point. Once they realized that I was not going away they just stopped communicating. TERRIBLE

The process is slow. The app/messaging is glitchy. It’s difficult to contact anyone. Overall it doesn’t meet expectations.

I have not lost any weight after 3 months. I canceled my subscription but still received a message stating my subscription is renewed. This is fraud, I did not renew. Please cancel my account and do not bill me any future charges.