Amble HealthReviews of joinamble.com

I would give zero stars if I could. Placed order emphasizing NO COMPOUND MEDS. After 5 days of no response, I cancelled the order only to find they wanted to charge $100 for cancelling the order. This entire process has been such a waste of time and a headache working with their AI customer service who doesn’t know anything. I would recommend finding an alternative provider.

Maria’s customer service is awful. She has ignored me for days about a very important question about my medication. Apparently dose increases have to be requested; they are not automatic. And then when you request an increase they give you a verbal order to deviate from your prescription but they don’t change your prescription so you run out early. They also start you at 1.5mg which is lower than any typical starting dose. And that’s what they plan to keep you at for the length of your plan. Do not sign up for 3 months at a time like I did. I get no response to my questions and I’ll run out of medication at this rate.

I feel that I moved to this company. I have not lost weight and my weight has been the same for the past month so I am switching to another company because it’s pointless spending more money and not being able to lose weight.

So far I'm very upset with this process. I indicated that I'll be leaving the country next week and ordered this morning. Haven't even heard back yet. I'm upset because I'm switching from another provider and already on week 4 this week, and they are practically trying to start me lower than what I currently am at 1.5 when I would have been going to 4.25 for week 5 with my previous provider, which doesn't make sense. I was set to double my dose for week five next Friday and they have me 4 doses less than that. This will set me back and I'm not okay with that. Why would I have to start at 1.5 when I'm already at 2.125 with another company and was scheduled to go to 4.25 on Oct 17th? I already do not trust or have faith in them, the quality or the experience. I'm not spending my money to get behind and cannot risk not having it by Sunday as I leave in the early am before sunrise on next Monday. I did not know the service and communication would be bad or how slow they would be. The website appears modern and professional, but the customer service, communications and sense of urgency is nonexistent. I'm really stressed since I'll be leaving the country next Monday before sunrise. I already regret buying the six month plan. If I do not get my shipment before Monday that would be horrible as I'll be gone for two weeks and don't have help to make arrangements. This is unacceptable to me. I feel horrible for reading through everything on their website, feeling like I could trust them, to only finding out how bad and slow the service is AFTER purchase. This is just unacceptable to me. My previous provider had my medicine to me by the end of the next day!

Worst experience of my life. Did not read my health history at all. Been on glp-1 for over a year. Prescribed me a starting dose. Doctor eventually (after weeks of messaging) fixed it and we compromised on a lower dose than I was currently on as they stated they don’t prescribe more than 13.5mg. Program never fit my needs as I stated I was not wanting to lower my dose in my heath history. Still sent it out anyways. I was on 17.5mg and they thought sending out a prescription for 1.5mg was fine. I immediately cancelled. A few days later they still filled the rx. After the compromise support still thinks they have sent me all 6 months (starting dose) but I have only received 3.5 months at the compromise dosaging. There is ZERO internal communication. Their customer support is a nightmare. They continually ask me for the same thing repeatedly despite already sending it and it being in the chat. Wouldn’t recommend to anyone ever! This is a money stealing scam. Only tried them because my friend used them during her move and had a normal experience. I’m moving and i regret ever switching from my regular glp1 doctor. I only switched because she ran out and I was going to have a gap waiting for her shipment. I would have been better just running out. This has been so unnecessarily stressful. Reported them to the BBB as a scam. Will dispute with my credit card if they don’t fix this by Friday as i only received half of which I paid for. Which is still less than I thought I was getting when I paid at request. I doubt they will figure it out because they can’t get their customer support together.

After using Affirm for the first 6 months Amble pulled a payment from our account this morning in the amount of $870. In an attempt to cancel and receive the money back I learned there isn't even a customer service number. I have been passed through 10 or more people in their chat with nothing being resolved! I want my money back!

Amble has been awful!! Do not trust them. Customer service is ridiculous, they trap you into over ordering medication, and will not refund EVEN IF the “doctor” does not approve refill. They make you prepay then if the doctor won’t refill they will not offer refund! How is that even legal???

Rip off - POOR communication, did not refund money after cancellation and return of product. STAY AWAY.......