Amble HealthReviews of joinamble.com

Terrible customer service, both from the doctors and the customer service team. I emailed them immediately to cancel an accidental refill that was placed about two months after I had stopped taking the GLP-1 injections. I haven’t used these injections since May because it affected my cycle and i wasn’t loosing weight so I had no intention of ordering another refill. Unfortunately, I didn’t hear back for SEVERAL DAYS, and by the time they finally responded, they said the order had already “shipped” and could no longer be canceled. Because they failed to respond to my request in a timely manner, I lost $480!! on medication I don’t use There was absolutely no sense of urgency in handling this situation, even though I contacted them trying to stop the order before it was processed. Very disappointing experience, and I would not recommend this company

So far my experience has been awful! My package came warm with melted ice packs. I reached out to customer service and havent received a response. Awful company!

Bad company. Like another customer review my vials arrived hot with ice packs also hot and I met the delivery guy when he arrived. They won’t commit that the product is safe only giving some talking point and telling me to contact the pharmacy Don’t trust them as they don’t control the product they sell. Customer service is a joke and response time many days So bad

This has been the worst experience of any GLP provider I’ve ever dealt with. They sent my medication three days in transit when I got to my house. It was completely thawed warm to touch and had sat outside in 100° temperatures for five hours and then had the nerve to tell me that it was safe to use. I’ve been fighting with them to send another vile and right now it’s in limbo. I don’t know what’s gonna happen. I wouldn’t use this company whatsoever. They’re horrible. UPDATE after two weeks of battling and I do mean that and it’s true content. I finally received a replacement medication and I believe the only reason why is because of the review that I posted I still will never order anything from these people again and I’m a little concerned about the efficacy of this vial as well.

Watch out for auto-renewal. I had a good experience with my first shipment. I didn't realize or remember that it would auto-renew. I was surprised that I had no interaction with a physician to know if I was tolerating the med. It was shipped, but I was not home. It was held at a local shipper but I didn't know this so it was returned to the sender. The company has informed me that they don't take back any shipments and I am now out $765 for my 3 monty supply of Tirzepatide. I even referred two different people to their site because my first experience was good. I am disappointed in their customer service and lack of physician oversight.

For reference: I’m in Georgia. It all depends on the pharmacy they use. If you’re lucky to get ReviveRX in Texas then you’re good. Once the script is sent to the pharmacy then you don’t feel as stressed because you can call the pharmacy with your questions. Revive was always helpful and sent out in 2days In August Amble switched me to Boudouex pharmacy in New Orleans. They were nice but horrible backlog and wait time. Most recently: it’s been since sept 1 and today is the 13th my script was sent out and can’t be filled You can not get someone to reply on time It’s a chat setup and they take dayyyyys to reply Imagine they are in charge of your medication and using just chat and email and take over 48hrs to reply I can’t believe I stayed with them so long Run! I’m not even sure the doctors are real, I’ve been stalled for months and of course you can’t talk to a doctor, it’s always a generic reply I’m so mad I wasted my time and money

If I could rate less than 1 star I would. AWFUL customer service. I “received” my first shipment on Thursday 9/10.. package was completely warm and ice packs were melted. Good news though, there were NO vials included from the pharmacy. I only received syringes. I reached out immediately to what little customer support they have. They responded 24 hours later, on Friday 9/11 at 9pm. I responded immediately with pictures like they asked, and I’ve had no further response sense. I chose a 6 month supply, so you can’t even get your money back. A complete scam of a company. DO NOT GIVE THEM YOUR MONEY. Terrible business practice. So disappointed. Spend a little more and go with a better company. *UPDATE 9/15* still no change, except they have deleted or removed my Amble account so I can no longer log in to speak with customer service. Going through my bank, I refuse to pay for something I never received.

Maybe this is how I have to get Amble to actually respond to me. I have paid for 3 months of Tirzepatide. I have finished my first 3 months. On August 19th the Dr prescribed my next 3 months and did their job so my medicine would be to me on time. I filled out my paperwork. August 31 the pharmacy has had my medicine with no change but of course has charged my card over $700 and still no update on shipping. I am out of medicine and no one responds from the company except with I have received a receipt of my payment. Oh ok, great. That actually makes me more upset. NO ONE Responds. Its like if you don't have the medicine be honest give my money back and my prescription and I will find another place. So I am writing this review maybe this will poke the bear to actually get someone to do their job. I paid for a service and this is extremely frustrating. They were not like this before. I have recommended so many people here so I guess my bad. Now I don't get service because I referred people. Oh and my daughter has the exact same issue. She lives one mile away and exact same problem. Paid with no product