Erika D.
Costumer service and drug no effective
First of all, I started in September, the only thing I received was stomach issues, headaches, hunger all the time, and muscle pain. No good experience at all. I didn't lose any pounds. I paused it in November because they sent me random dosages, so I had so much medicine. When I tried to come back, they didn't understand and charged me twice , they sent the medicine twice that month, they didn't want to fix it , because they said the medicine was already sent, which was their fault at 100% , I don't know if the customer service is a real human , doubt it. Because you don't keep talking with the same person, they switched and the next robot doesn't know about the former conversation, they misunderstand you all the time , when they sent the prescription again that week after already activated it by myself ( because they are no helpful) the robot responded my message a week later! And without asking anything just sent the medicine again, I didn't ask for it , my question was how to activate my account again because it was pause, of course I was expecting information but their response was your order was placed, I was what ??? I sent them a message: hey, I didn't ask to send a order , I activated my account a week ago , how you can't no see it ? Check at least the patience portal. For real! I tried to recover my money but they denied me . Reason why I left , the medicine I don't think is real and they don't care for u . I feel I was doing something wrong been in their program.
Response from Amble HealthFeb 17, 2026
Hi Erika, Thank you for sharing your experience. We’re sorry to hear this and appreciate you taking the time to provide detailed feedback. This is not the experience we aim to provide, and we want to better understand what happened. A member of our team will be reaching out to gather more information so we can review this and continue improving our processes. — The Amble Health Team




