Amble HealthReviews of joinamble.com

Terrible service—completely disorganized. I started my treatment on February 22nd, and I have already been charged for three months. For the first two months, they sent me the exact same initial dosage, and in the third month, they sent only a minimal dosage increase. Now, when I log into the app, they want me to fill out all the forms again as if I were a new patient—even though they’ve already charged me for three months while keeping me on the same dosage. I’ve messaged the doctor via the app, but he doesn't reply; I’ve emailed Support, but they don't reply either. And whenever I access the app, it keeps prompting me to register as a new patient. They have absolutely no system for tracking dosages (they sent me the exact same dose twice, and I have the proof). They don't provide a phone number to call, and they refuse to answer via either the app or email. This is the worst customer service imaginable. I’m giving them one star only because I’m required to leave a rating to post this review. The absolute worst service. I DO NOT RECOMMEND IT. PROCEED WITH EXTREME CAUTION.The problem is that I currently have the bottles with me—they have sent me the same initial dosage twice, yet I have been charged three times. They aren't responding to messages; how am I supposed to receive the same dosage again? The app shows "February: Cancelled," and indicates that previous shipments were delayed. Isn't that just poor organization? You don't mess around when it comes to health.

I let this company know through many emails and the patient portal that I wanted to cancel the automatic order I had with them...they refuse to cancel the order and sent it out anyway ......DONT TRUST THIS COMPANY THEY DONT CARE ABOUT YOU..THEY ARE ONLY INTERESTED IN THE BOTTOM LINE.....MONEY....... DISGUSTED WITH THEM......

Amble did not fill my prescribing back in October 2025, after I try to update payment methods with 3 different cards with more than enough money to cover the cost, then 6 months later they charge my card with out any authorization or notice of a charge being process, after no luck trying to get med's in October 2025, I had no choice but to find a different carrier to help with my med's, DO NOT TRUST THIS COMPANY WITH YOUR MONEY OR MEDICATION I NEVER GOT ANY RESULTS USING THERE PRODUCTS

Shot due tomorrow with the new dosage and they have yet to ship it. No freaking support at all. This is annoying. I wish I went with another company

Updated review. I have been an Amble customer for about 18 months and started with them because of their competitive pricing. However, a week ago, they billed me $765 for a refill with no notice (even amazon warns you when you are about to be billed for a subscription). I immediately contacted them letting them know I did not want more medication, and went to the website and saw that I was supposed to complete a medical check in before the refill would be sent, so I assumed they would not send medication since I hadn't done the medical questions, and since I requested a cancellation of my order. The very slow to respond customer service told me there would be a $100 fee for the cancellation which I approved. However, they sent the prescription anyway without medical oversight, and despite the cancellation. They then refused to acknowledge their error, citing their refund policy (which incidentally says I can cancel the prescription before it is shipped which I did! - but they are in violation of their own policy). They said they would investigate, but then started making other random excuses like saying that they had to pay for the doctor's time to create my treatment plan (?) when I never even talked to or saw a doctor - and wouldn't the $100 cancellation fee that I approved have covered their time? Ultimately, Amble is a predatory drug pushing company that does not do proper medical oversight on a GLP-1 drug, and is happy to violate their own contract when it comes to taking your money. There are so many other more ethical companies out there where you can get GLP1 drugs. Amble is unfortunately one that you should absolutely avoid.

Unfortunately I feel that I must write Amble a critique on their terrible customer service. After using Amble since late 2024, I have found that the customer service is almost nonexistent and when it is available it slow to respond to emails and their customer portal hard to navigate and sometimes doesn’t work at all. My most recent complaint is with the unauthorized shipment which I did not want and did not authorize. On the patient portal I paused the shipment until I was sure I wanted it. Unfortunately Amble decided to send it anyway without my okay. I contacted Amble within 8 minutes of them charging my credit card to tell them it was a mistake. However they proceeded with the order and would not undo their mistake. According to their own rules which state that once the order is set to the pharmacy I would be charged $100 to cancel. I contacted them numerous times to cancel the order but they refused to do so. Furthermore they have blocked all access to the portal messages that prove that I paused the shipment. My advice to all is to find alternative companies with better customer service and to review complaints before it happens to you. Don’t bother Amble with responding to this review as you had your chance to do the right thing and refused to do so.

This company has the worst way to communicate ! They rip you off . Run don't walk I went to update payment for glp1 and they charged me over $2000 for something I did not order or even know what it is and will not answer my emails or chat . I reported them to the BBB and fraud to my bank! Run done walk from this company! They suck! Update 4/1 they reach out but when you email them back no answer ..I have spoke to the channel 4 & 7 news to expose them ! Stay tuned!!

I joined amble last year and was on their semaglutide for several months being charged $179 every month. I put a stop on my account in December. In january, I was sent a completely different medication and charged $2,244 to my card! They have the worst website to navigate, no customer service number to call and their chat is just bot responses. Why they did not question why I was going from one med to another and such a drastic change on my account is beyond wrong. No one ever contacted me by phone or email. Something was obviously inputted wrong and I was prescribed the wrong medicine for a much higher price! No one questioned it and I could not address it even after the mistake was made. Till this day I have not been able to reach anyone. I'm contacting an attorney and the BBB to get this taken care of immediately. Horrible company so buyer BEWARE!