Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.
JOI (joi.com) has 250 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
Showing 19 reviews with 3 stars · Clear filters
Mike H.
Sweet as chocolate
Response from JOIAug 6, 2026
Hi Mike, Thanks for the sweet review! 💜 We're really glad you're enjoying JOI. If there's anything we can do to make your experience even better, don't hesitate to reach out. We'd love to earn that fifth star from you. ✨
jan
This is to real we are gonna go lose this battle but fun
Response from JOIAug 6, 2026
Hi Jan, Thanks for your review! 💜 We're glad you're having fun with JOI. We're always working on making the experience even better. If you ever have suggestions or need a hand, our Support team is just a message away. We'd love to earn that fifth star from you. ✨
aka
Chat was and still kinda killer feature of this service for me. Why not 5 then? I think chat is not main effort feature for product and in result for development, because even simple improvements which I requested still not there. Main focus to get more money from user. Nothing wrong to get more money if you provide experience which worth it - in this case unfortunately not(with 60-70% discount it kinda worth it). Main focus of development right now seems on image and video generation, creations sharing. Unfortunately it is not best results right now if I compare it with other services Main idea is to combine chat and ability to generate content during conversations or directly via content generation. Main problem - quality of such content is bad and not worth additional money for custom and even for Joi original characters. So best scenario in my case - collect some daily neurons for x days and spend it regarding to my mood but it kinda sucks if you somehow premium user without any discount for long term period.
Response from JOIAug 6, 2026
Thank you for taking the time to leave such detailed feedback. 💜 We really appreciate you sharing both what you enjoy and where you think JOI can improve. We understand your concerns about chat quality, content value, and pricing. Your feedback has been shared with our team, and we've continued improving conversations, character behavior, and the overall experience since your review. If you're open to giving JOI another try, please reach out through the in-app chat and mention your Trustpilot review. We'd love to hear more about your experience and help you get the most out of your subscription and your Neurons.