Johnny WasReviews of johnnywas.com

I ordered a dress and paid by my Apple card. They just deleted my order without any messages. They have a horrible customer service

My orders were cancelled without explanation. After their big sale was over, the same clothes I ordered reappeared on their website. This happened many times. In fact, there were multiple orders that I placed last week only three clothes came, and the rest are in limbo. Customer service is a nightmare!

Oxford Industries you are a disaster. I never write a review but I' taking the time to do so. You have ruined the Johnny Was name. Now you are opening stores and they are worse than the on line experience, which you have just failed miserably at. You take orders, send confirmations and then cancel them without notification. You make it the clients responsibility to figure it out, and the process is not easy to figure out. You have wasted the one thing I will not tolerate and that is my time. Your assumption that you can manage the Johnny was name has made an "ass" out of you. You need to check your station!

HORRIBLE CUSTOMER SERVICE They DO NOT listen to you at all. Even if you are stuck in an emergency. I just got stuck with a $400 dress that DID not meet the price standards that Johnny Was should keep. The dress size did not match with their size chart, nor did the color match and neither did the quality of material match with what it should have been for their dresses. DO NOT EVER BUY THINGS THAT ARE OVER $100 with their store!! I have bought merchandise worth thousands and they treat customers like crap!!

I bought, what I thought was a lovely white top with blue embroidery. The material was thin and cheap feeling. I wore it once and spilled some coffee on it. I followed the laundering directions and put it on cold, gently cycle and hung it to dry. The area around one of the buttons starting coming apart. I have been trying to get a hold of an agent and have not gotten any call backs. That was a $195 gift thrown out the window. I"m really pissed

Never do business with a company that doesn't have active customer service channels. They do not respond by phone, chat or email. I received half my order - no word on the other part. Disputing charge with my card.

No customer service, no phone answeruing service, no return phone callks, no Live Chat, no first order discount code avialable, nothing totallty apalling -they do not care about their customers at all -rely on their brand name -dont support them until they change -boycott their site.

Have given 1 star only because it wouldn’t allow me to give zero stars . Service ? There is no customer service .Have tried to return the only item I have ever bought from Johnny Was but cannot get passed “ item not yet shipped “ have emailed many times asking for help ….not even an acknowledgment. This will be my first and last purchase from this rip off site ……. I have been left with an expensive top which I can’t wear and a can’t return . Never again .