Mson
Room for Improvement
I made a typo in my email and reached out to support for help. I got help from Ryan, just like everyone else lol. Out of the 5 recommendations, I liked 3 of them. He offered me a full refund but I only took a partial discount because I felt bad. I wish they had more content, however, it was still better than other career tests I took more recently.
Response from Jobtest.orgJul 3, 2023
Hi there, Thank you so much for sharing your experience and for your kind understanding. I'm delighted to hear that Ryan was able to help resolve the issue with your email typo. He is indeed a very dedicated member of our small team, always ready to step in and assist our users. It's great to hear that you found value in some of your career recommendations. Our goal is to offer diverse and relevant suggestions, and it seems like we were able to hit the mark at least partially for you. Your feedback about wanting more content is well noted and very useful. We're continuously working on expanding our resources and improving the depth of our assessments to provide even more insights. Thank you again for your thoughtful and understanding approach, it's much appreciated. If there's anything more we can do for you or any additional feedback you'd like to share, don't hesitate to reach out to us. Best Regards,