Tom
Poor experience. Scammed out of my time.
First the website would never load my results. Had to restart, then it asked me to pay for the results after taking the assessment which was never mentioned in the process. What a joke of a job assessment site. Poor experience feeling scammed out of my time.
Response from Jobtest.orgJun 30, 2023
Hi Tom, I'm really sorry to hear about your experience - it's honestly a bit of a gut punch to hear you've been so frustrated. I'd feel the same way in your shoes. We've been working on scaling up our server capacity to avoid the loading issues you faced, but it's clear we've still got a long way to go. It’s a tough thing to hear, but it's a valuable wake-up call for us, so thank you for taking the time to let us know. About the payment surprise, I'm sorry if we dropped the ball on communicating that properly. We pour a ton of time, thought, and resources into building a tool that we genuinely believe can help people figure out their career paths. That said, it doesn’t justify any lack of transparency on our end. The truth is, we're a small team and sometimes we make mistakes, but we're committed to learning and improving. Your feedback has reminded us that we need to be more upfront about the cost from the beginning. I want to reassure you though, we're not about making a quick buck. If you're not happy with the results you got, we have a money-back policy. And if the cost is an issue, we're building partnerships to help sponsor reports for those who might be struggling financially. We really do just want to help. I'd appreciate it if you could shoot us an email at [email protected]. I promise we'll do our best to sort things out and make this right by you. Again, I'm truly sorry that you've had this experience. Your feedback is a reality check for us and we'll take it to heart. I really hope we get a chance to make it up to you. Take care,