James Madison High SchoolReviews of jmhs.com

They failed to tell me about all the programs offered stunting my son’s options for a brighter future. Lol for another online school that is upfront and informative. This was a waste of my sons time

My son took the JMHS Precalc course after taking Russian School of Math Precalc , to advance in his school. The school he goes to required an "accredited program" and didn't trust RSM. The material is dense and very complete. But there is never any available help, instructors, or guidance. And there is zero customer service. When you call to signup and press #2, for new student, you are immediately routed and impressed. They tell you that you can get help anytime. But you can't, because then you are a registered student and press #1 and it says "there is no one available to take your call" and click, no voicemail. You call back, for weeks, different times, and no one is ever available. Then you try #2, and tell them about this, and they are not surprised, they just route you - because that is how it works. They don't want to answer current students, only new. I am also convinced the grading is AI. My son got a 60 for an exam, with no information - so I reached out, two days to hear back from an instructor. Turns out a page was missing - but they didn't red flag it, they just counted it as an attempt, and graded those answers, totalling 35 points - as a zero. I called many, many times, - you are speaking with someone who is not the instructor, and the instructors are never available and only email. Very suspect. I can't believe this is accredited.

Definitely not a work at your own pace school as it states! It will lock you out of your account when clearly it should not have. Called support to break down everything to them in elementary language and reminding them how to count, they agree then comes back on phone says they cannot help because the system did it! Every time you call and speak to someone they always say something different. Nobody knows what they are doing here. This has been a horrible experience and I don’t recommend anyone to go through this school, it has been a complete disaster! Would give zero stars if possible!! STAY AWAY!!

they deactivate my account over every little thing they say I go too fast or too slow its a scam don't waste your money or time

Buyer beware! The school has outrageous cancellation charges. Impossible to get a human being on the phone without waiting for extremely long periods of time. When you do get someone on the phone, get ready for them transfer you to someone else and the process of waiting starts over again. I received a cancellation bill yesterday for $540. My wife called today and after waiting for 30 minutes on hold was told she needed to pay $619. When asked why the difference in the bill that I received on Sunday, September 7 and today the person could not answer the question and wanted to transfer her. When I got on the phone, the agent got mad and hung up. I would not recommend James Madison online high school to anyone.

Very difficult to reach anyone, other than billing. Learner Support is basically non-existent. They were VERY QUICK to take our money but over 1 hour hold time to reach anyone and they couldn't help me with anything.... just said to put in a ticket which takes days or longer for them to respond to and still havent fixed the issues.

I tried to enroll my granddaughter in your school. I asked if they took home school kids and gave them credit for their work so I enrolled her. Then they told me that I had to send her transcripts from her high school. I told them she was home schooled. Now they weren't sure if she was accepted. This went on for two weeks, me calling them and them ignoring me or sending me from person. Finally they said they would send me a transcript that I could fill out and send back and she would have to take a CAT test before they could admit her. I was tired of being ignored and having to call all the time so I looked for another school. I called James Madison to cancel her enrollment and they told me I owed them 329 dollars for the enrollment fee. I protested and they said you have 5 days to cancel its in the enrollment form. I filled out the form in Aug and 2 days ago I still didn't know if she would be accepted. This is some sleazy outfit. Be very careful

I’ve been calling to speak with an academic advisor and the only department that was available was the financial department. You cannot book appointments online to speak with an academic advisor because it’s unavailable. I’m sadden about the whole experience. This school does not care about their students graduating they just want the MONEY! I guess filling a complaint with the Georgia Department of Education will shine some light on the school.