James Madison High SchoolReviews of jmhs.com

Because JMS is a self-paced institution, in some cases the child can attend JMS after the age of 18, making the custodial parent eligible for child support beyond the child's 18th birthday due to being a student. The catch is - The Attorney General (AG) wants to know if the child is a full-time student or not and JMS does NOT report full-time or part-time. They report "active or inactive". The AG's office will deny the custodial parent continuation of child support based on "active or inactive" status. I spoke to JMS about this and what they do to comply with the requirements of the AG and I was told "active or inactive" is already pre-loaded on the form they send to the AG's office and cannot be changed!

They dont help you with the work. They lied to you and tell you its at your own paced. When enroll you'll have so much to much. In so little time. I wouldn't dare recommend this school its a joke. Even afterwards they still try to get money from you.

Bahamians please DO NOT CONSIDER this school. Poor Service.At face value it great however everything is automated, the service when provided by a person is not of good quality, and customer service is NOT their priority. They'd gladly take your money 1st though, with no regard of service.

We have home schooled fora few years through various programs. This is by far the absolute worst program I have seen. The customer service is terrible. It takes a minimum of a week to get anything resolved and the typical answer is "the system will not allow us to do that." My son was in the middle of Spanish II when they took his course off line. After two week, they loaded a new course and said they changed the book so he would need to start over! That was after working on Spanish II for 6 weeks! After arguing with them for numerous days, they finally transferred his work over to the new course so he didn't have to start over. When we contacted his math teacher for help, she referred us to a power point that she had done. When I contacted her and said we couldn't hear her speak, she doesn't speak on the power point videos because her dogs are too loud. So the geometry videos have no sound. Run as fast as you can from this school.

I would not recommend this school to anyone. they give no help. i was promised tutoring if needed and multiple other things. No one emails back or calls back!! all they care about is money!

The online diploma is not accepted by any colleges or military. This is a useless program, don't waste your money. There are outrageous cancellation charges. You have 5 days to cancel, however it takes 10 business days to review a transcript from another school. Then you pay $200 to cancel a month after you pay $350 to enroll!!

After several weeks of waiting for my child's entry exam to be received and graded, I called James Madison, to speak to yet again another customer service rep that didn't have any knowledge of what was going on. I was placed on hold for them to come back with "call back on next week", "call back on Wed. we may have it then" "give them a week to grade and put it in the system". Lie after life after lie. Another week pass, I call, and I get the genius name Lewis a very rude, argumentative customer service rep. Einstein thought he was really telling my mom off and refused to help her resolve the ongoing situation with the entry exam. On top of that, after several calls to add my mom, they added a wrong name and Lewis gave my mom the business when she called to check the status of the entry exam that they didn't get after 3 and half weeks of waiting. (And these are the people that are supposed to assist with our problems...) Nevertheless, this pitiful excuse for a customer service rep Lewis, had absolutely no idea how to help me resolve our ongoing problem with the school receiving a piece of mail. In the meantime, we're sending email after email to their register, because that is the only form of communication you have, when we are transferred to the register dept. all we get is hung up on. No one answers the line no matter if they dropped the ball on their end or not, you can only send a email. The register dept email you back and say the issue is resolved even if it's not. These people don't care about your child learning. Every customer service rep has a different protocol that they follow. Looking at how many times we've had to call the school, and not one thing has been corrected, it looks as though there is no protocol. They say what they think sound good. Finally, I was able to speak to a supervisor named James, he was concerned about all the wrong things. No one at James Madison wanted to accept the fact that there is a serious problem with the way they have messed up and how they have handled ALL OF OUR ...CONCERNS. I mean ALL OF THEM! Now they want us to pay for a notary for my mom to be added to the account when the other customer service rep put in the wrong name, the name they have on file, no one in our family have that name. My mom was placed on the account over 2 months ago...

DO NOT GO TO THIS SCHOOL THEY WILL SCREW YOU OVER UNTIL YOU HAVE NO MONEY LEFT!!!!!!