Universal Q.
Blood suckers. Read full review.
I’ve called the school directly, however they appear to be closed today or maybe all together due to COVID. So I’ve submitted a ticket through my account that reads as follows: I logged back in to see if I could get caught up on my past due balance...and I was surprised as well as completely baffled to see a notice threatening to send me to collections for the full amount of the tuition from these services. I am looking into filing a complaint because I just can not see how an adult can come here to further or complete there education, get struck by a global financial hardship, and in the mist of wanting to better their future instead have an online school program threaten me with collections to damage my credit. This program is obviously a scam and I am going to do my best to make this public so that no one else encounters this situation before knowing the risk. This is so ridiculous and very wrong. How can this program damage a persons credit to collect money that it is not even owed. My account has been suspended. I can see wanting to collect the amount leading up to my account suspension, but a FULL TUITION BALANCE???? This is completely unacceptable. I am going to seek legal counsel and find out any rights that I have to dispute this corrupt program. For those reading this: the school charges you monthly....low as $35.00 a month....you can only work on two lessons at a time(yet the claim it’s self paced). There’s no reason they should be after me for a full tuition of a round $2000.00.
Response from James Madison High SchoolJan 11, 2021
Hi. Thank you for your patience. We do everything possible to assure you are satisfied with our school. However, we do offer a no-questions-asked James Madison High School refund policy within the first 5 days after enrollment. After the first 5 days, we calculate refunds based on the number of lessons you have completed, tuition paid and length of time you have been enrolled. Any amount you owe or are due is determined by the Tuition Protection Agreement that appears on your Enrollment Agreement. For more information please contact our Student Services Department at 1-800-224-7234 to get assistance with your enrollment agreement.




