JLab AudioReviews of jlabaudio.com

As not to expensive in fact cheap, they are good quality. JLAB Go Air do the job nicely

In my opinion audio quality is great for price. Got these as a gift 3 years ago and ate still going strong. I accidentally left on in a pocket and still miraculously worked after being in the washing machine

My experience is different from most here. At least one reviewer would likely call me a "bot" or similar epithet. I can assure you I'm just a consumer that had a problem with a JLab earbud (Epic Air ANC). I contacted JLab, and while their solution was bizarre, it was satisfactory. After responding within 24 hrs (yes!), they asked me to smash my earbuds, take a pic and email it to them, at which time they would send me another pair. While different from what I was expecting, that solution saved me from having to mail the buds to them. (I opted to exchange them at Best Buy instead since it was within their return window, but was happy to learn this in case of future problems). BTW, I love the earbuds. I own many brands, from cheap to expensive, but these are my go-to's unless I need more portability that day - my jeans being tighter due to QWES "Quarantine Waistline Expansion Syndrome" (the case is larger than most, as are the buds, but that's the only knock - features and sound quality are easily 5-star).

Have had wireless earbuds for about six months. Absolutely first class product and battery lasts a very long time. Wonderful value for money.

Bought a set of their highly reviewed Epic Air ANC earbuds. However the earbuds were either over egged or faulty. The ANC ( active noise cancellation) didn’t seem to work and the clarity was awful. Give JLab their dues and why this a five star review is excellent customer service even in a pandemic. The support was great which enabled me to return these without fuss to Argos.

Recently after only 6 months of having my jlab buds one of the buds stopped working for no apparent reason. When I emailed I was worried with it being in the USA it would take months to resolve but in less than 3 weeks of reporting the issue I had a brand new set of buds delivered to my house in the UK with no real issues so thank you Jlab for really great customer service. I didn't score less than 5 stars as a faulty product can happen anytime so I have awarded the 5 stars for the customer service and I think the product is great for the price.

When I am wearing my JLab earplugs, I feel on a whole other level. The batteri keeps them playing many hours in a row which is surprising compared to other earplugs I have tried! Oh btw I have the earplugs suited for sport! and i love them :)

I had a few issues with my Jlab earbuds after about 7 months of usage. I researched my options, and stumbled upon a 2-year warranty that apparently comes with the product. However, I had purchased the earbuds with a gift card, and hadn't kept the receipt. I called to see if there was anything else I could do. The company put me on hold for a solid 15 minutes, but in the end, it was definitely worth it. They allowed me store credit for the price I had purchased them at, and a new set was on the way after about 3 days. I really appreciate their customer service, patience, and kindness throughout this time period. I don't know about everyone else's experience with them, but my earbuds were absolutely perfect. They charged really fast and held on to the battery for 3-5 days at a time. They fit amazingly, and the volume controls were just right so that no one else could hear what I was listening to.