JLab AudioReviews of jlabaudio.com

le produit est bon même s'il manque un peu de puissance et si parfois il peine à se connecter mais c'est surtout le service après vente qui est déplorable. J'ai perdu un écouteur d'un modèle récent (Epis Air Sport) et récemment acheté. Le SAV a refusé de me vendre un écouteur de remplacement. Je n'achèterai plus jamais cette marque.

Fully regret buying these. Intermittently lose Bluetooth connection in one ear phone meaning I have to go through the frustrating process of re-setting to factory settings, or when charging one earphone won't change. Went for the cheaper brand of earphones and regretted it.

JLab JBuds Air Sport True Wireless Bluetooth Earbuds + Charging Case, Black, IP66 Sweat Resistance, Class 1 Bluetooth 5.0 Connection, 3 EQ I bought these at Walmart and spent over $100, and they lasted less than six months before the left earbud wouldn't sync with the right one. Jlab Customer Service said I was SOL and out of Warranty. Just buy the $12 version at Ross or TJ Max, There really is no difference. Signed an Unvalued JLab Customer

I've had the JLab Go Air Pop wireless earbuds for around a year and a half and they work really well. The case clasp has recently broken so it's a bit of a struggle to get them to charge. I contacted support and they were useless. I kept getting vague emails from a guy called Davian without any questions on their side of how to help. Before this I was going to buy another pair from them. Now I'll never use them again.

This company partners with Fed Ex and is only open mon-thru. Weekends are a no go for typical 9-5 workers that leave the home. Fed ex is a terrible shipping company and as far as I am concerned any business that ships with fed ex are aware of how bad the company is for packages. Drivers steal packages, you have to be home, lost packages.... This company likes to take the money and not give the product. I gave up on the replacement product after waiting 2 1/2 weeks for delivery and just bought a brand new set of the competitors.

I bought a pair of Jlab Go Air Wireless earbuds. For the first few months they were okay. Not amazing but for the price they were decent. However, over the past few weeks the audio has kept on cutting out and when I am watching a video the already bad sound quality would go to a quality which could be compared to a phone call with a bad connection. I searched on John Lewis (where I got them) and all the bad reviews had a response from Jlab saying how they had a “two year warranty”. I was think that was great and I could get a refund and get an actually decent pair of earbuds or headphones. I sent them an email and they sent an automated response with a code. Then a few hours later I got an actual email from them with the same code. It was waffling on about the want you to find your go ect. Then it told me I had to slice my earbuds and case in half and send them a photo! How ridiculous! Also, it is at their discretion. So if they decided there was nothing wrong I would go from having some malfunctioning earbuds to something I couldn’t even use! And to top it of the only thing they would give you was a voucher to buy more of their products. Why on earth would I want to buy more of that rubbish. I hope this is helpful to future buyers.