JLab AudioReviews of jlabaudio.com

Great sound quality but absolutely rubbish. Always disconnecting from my Bluetooth and always having to reset/ unpair and repair to my phone. Also the one earned won't work quite frequently for no reason.

Never ever buy these. They were really good at the start. Never ever. And then after three days, they stopped pairing to my phone entirely, no matter what. I've tried everything under the sun: pairing, deleting the pairing, resetting them, all that bs. It doesn't work.

One of my earbuds doesnt work properly and i was offered a replacement set ,this was months ago and they still havent sent anything and the email i get is : Hi there, Thank you for your continued patience. We wanted to provide a quick update regarding your replacement order. Your order is still awaiting international shipment, but please know that our team is actively working to get it processed and shipped as quickly as possible. We understand how important it is to receive your replacement, and we're doing everything we can to move orders through the queue as soon as they're ready. We sincerely apologize for the delay and appreciate your understanding while we work to get your replacement on its way.Thank you for your patience and support.Thank you, Earl JLab Support Team

Noise canceling on three different models doesn’t even filter out ambient background noise, let alone people talking on a plane. Shouldn’t even be advertised as ANC earbuds.

Had them for a few months. They worked well for three, then the laft just completely stopped charging. I followed the usual fixes and it kept failing. Awful product, do not recommend

Really bad, they cut out all the time the other person can’t hear you.

Such a shame. I got the GoPOP wireless earbuds. When they connect they are great, but take far too long to decide to do so. Have returned to my wired headphones.

If I could leave less than 1 star I would. My partner got earbuds with a phone contract. After 2 months they stopped working. He was told to return them to Arizona! He said no as he was not paying for postage for a faulty product so was told by Earl in customer service to send a photo of them. He then sent a code so my partner could order a new pair. He tried to do this but it was then going to cost postage. So Earl sent another code which made them free of charge. My partner ordered them. A week later the tracking said they had been delivered to an address in Leeds. We live 60+ miles away from Leeds. My partner contacted them again and they said could he check they were not in a safe place. To which my partner advised no he couldn’t as we live 60+ miles away from Leeds! Totally different address and postcode! So another discount code later and another few days later and the tracking was e mailed again. The ear buds were being delivered by 8pm that night to our address. When my partner checked later on the ear buds had been delivered again. But yes, you guessed it, they had been delivered to Leeds again!!! All I can say is thank goodness we didn’t actually purchase any because what an absolute load of cowboys.