JLab AudioReviews of jlabaudio.com

I recently bought the JLab GO Air earbuds, like just yesterday, and when I went to use them today, the left earbud wasn’t working. I tried everything I could think of, and nothing work, and I figured that the left earbud just immediately turned off when I took it out of the case. Terrible product, don’t waste your money on this!

As with most reviews below, had problems after 6 months, 1 of the ear buds doesn’t charge without me resting something heavy on top of it, music cuts out every few seconds once the battery is down to medium, very regularly have trouble connecting to my phone, and then sometimes randomly connects in the middle of the night and starts playing music. They work for the first few months and then just go haywire, as per other reviews.

Awful customer service. Purchased buds at Christmas and 3 months later wouldn't charge using either USB charging station, wireless charging Dock or specially bought USB adapter. Contacted customer service who advised they would replace them....great, or so I thought. Rather than return the product to them I had to instead send photographic evidence that they were destroyed beyond use. Hammer time!! Needless to say a few months on, and several emails later, I have still not had either further communication nor replacement buds. Avoid

Utter rubbish. The fit is dreadful even with the smallest bud cups and they constantly fall out of your ear. After a month one stopped transmitting sound although the volume button still worked. Don't buy. You'll be sorry.

Brought the Jlab go air earbuds and as soon as they reach ‘medium battery’ they cut out every couple seconds so are completely useless after an hours use!! Stay away!!

Trash earbuds. so Many flaws, i dont even have time to describe them all.

They delete reviews on their website and the case breaks constantly for so many people. Anyone saying customer support was great is either a bot, paid off, or flat out lying for keks

My headphones stopped working 5 months after getting them. I tried calling customer service, and spent more than an hour and a half on hold with absolutely no help. This company makes garbage and then refuses to honor their warranty by just not picking up the phone when you call. This way they can say they didnt deny service/warranty, they just weren't able to process your claim. This is a terrible company and you should steer clear if you want actual customer service.